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Viewing 15 posts - 8,296 through 8,310 (of 9,718 total)
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  • November 14, 2015 at 5:48 am in reply to: Add Media Upload shows HTTP Error #5832
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    November 14, 2015 at 5:31 am in reply to: Problem with Newstube theme + Newsletter Generator #5830
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    November 14, 2015 at 5:13 am in reply to: bug #5829
    Suman M.
    Post count: 12480

    Hi, make sure that you empty out “new wp-admin path” field completely, and “Hide Admin” option should be enabled in general settings tab.

    November 14, 2015 at 5:10 am in reply to: Images disappear – ajax conflict ? #5828
    Suman M.
    Post count: 12480

    Hi, I tried to login to check the above mentioned issue, but it seems like login details has already been changed?

    November 14, 2015 at 4:27 am in reply to: 500 Internal Server Error error #5827
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    November 13, 2015 at 4:05 am in reply to: Wp-admin folder #5814
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    November 13, 2015 at 4:01 am in reply to: Add Media Upload shows HTTP Error #5813
    Suman M.
    Post count: 12480

    Hi, make sure that “Hide PHP Files” option under HMWP general settings tab is disabled. And let us know your website’s wp-admin login details (as private reply) so that we can have a look at the issue further. Also let us know the page url where we can check the image upload.

    November 13, 2015 at 3:56 am in reply to: images not loading for wordpress social login #5812
    Suman M.
    Post count: 12480

    It’s fixed!The image was not being displayed because slash (/) was missing in “wordpress-social-loginassets”. I followed these steps to fix it:

    – in HMWP start tab, clicked on “reset settings to wp” button
    – in HMWP Start Tab, selected “Medium Privacy – More Compatibility” scheme and saved the settings
    – in Permalink & URLs tab, set “rename plugins” option to “all plugins”
    – in replace tools tab, added following replacement under ‘replace in html” option:
    wordpress-social-loginassets ==> d2396346/assets

    (d2396346 is encrypted name for wordpress-social-login; and can be found in htaccess file)

    November 13, 2015 at 3:36 am in reply to: bug #5811
    Suman M.
    Post count: 12480

    We can’t tell as of now the exact date of the next version release, it could be few weeks.
    For now we recommend you not to rename wp-admin path.

    November 13, 2015 at 3:33 am in reply to: Problem with Newstube theme + Newsletter Generator #5810
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    November 13, 2015 at 3:24 am in reply to: HMWP #5809
    Suman M.
    Post count: 12480

    Everything looks good but not sure why htaccess rules are not being followed. Is it possible to check without the host entry?

    November 12, 2015 at 4:10 pm in reply to: Website broken #5800
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    November 12, 2015 at 4:07 pm in reply to: Add Media Upload shows HTTP Error #5798
    Suman M.
    Post count: 12480

    Hi, can you please try disabling IDS Firewall option? Let us know.

    November 12, 2015 at 4:06 pm in reply to: Double slash (//) in all my URLS #5797
    Suman M.
    Post count: 12480

    Hi, I’ve assigned this ticket to sr. support. He shall get back to you soon.

    November 12, 2015 at 4:01 pm in reply to: Images disappear – ajax conflict ? #5796
    Suman M.
    Post count: 12480
    This reply has been marked as private.
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Viewing 15 posts - 8,296 through 8,310 (of 9,718 total)
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