Suman M.

[Suman M.]

htaccess is like config file located in root of your wordpress installation. You can create FTP account from your host’s CPanel/Control panel.
Also you can check your server logs to see what exactly is the error.

[Suman M.]

Hi alessia, it shouldn’t be htaccess issue. Can you please deactivate HMWP plugin for some time to see if it’s really HMWP that’s causing issue or not?
Also, I checked the CSS for some text/headings in your site and I see that no fotn-family has been applied to them?

[Suman M.]

Hi Jack22, currently there is no option to disable cdn on https pages. We might add it in the upcoming versions of the plugin.

[Suman M.]

Yes, renaming wp-admin path is in beta mode. You’ll have to follow on-screen instructions carefully. Basically you need to add these:

In wp-config.php you need to add following line before require_once(…):
define(“ADMIN_COOKIE_PATH”, “/NEW_WPADMIN_NAME”);

You also need to update your .htaccess file by adding following line before ‘RewriteCond REQUEST_FILENAME} !-f’:
RewriteRule ^NEW_WPADMIN_NAME/(.*) /wp-admin/$1 [QSA,L]

Let us know if you’ve any issues.

• This reply was modified 9 years, 10 months ago by Suman M..

[Suman M.]

Hi, purchase code is being saved. But the pre-made settings/scheme isn’t being applied in your site for some reason (we have to check this further). But I’ve enabled/applied necessary settings so that wordpress and theme is not detected in your site.
Your new login URL is http://www.cp2consulting.de/wp-login.php?hide_my_wp=1234
You can change “hide_my_wp=1234” secret code from HMWP general settings tab.

[Suman M.]

Hi, please let us know your website’s wp-admin details (as private reply) so that we can have a look at the issue.

[Suman M.]

Hi, please let us know your website’s wp-admin details and purchase code (as private reply) so that we can have a look at the issue.

[Suman M.]

Not sure what caused 500 error! You need not do anything to get back htaccess. It’s auto added by wordpress and is already there.

• This reply was modified 9 years, 10 months ago by Suman M..

[Suman M.]

I tried again and now its working. But wp-admin giving 500 server error. It seems like there is some issue with htaccess file. Delete the htaccess file. In some cases you need to delete htaccess after each page request until you solve the problem.

If you’re still having the issue, then please let us know your website’s FTP details so that we can look into the issue further.

[Suman M.]

I tried accessing your site, but it keeps on loading… Can you please check?

[Suman M.]

Hi, HMWP is compatible with all WP themes and plugins. Are you having problem installing the plugin? Please follow one of these 2 steps:

1) Auto install:
log in to your WordPress admin panel, navigate to the Plugins menu and click Add New. Click Upload and choose plugin zip file (like “hide_my_wp-454-install-f.zip”) from your computer then click Install Now.

2) Manual install:
– Download the plugin file to your computer and unzip it
– Using an FTP program, or your hosting control panel, upload the unzipped plugin folder (“hide_my_wp”) to your WordPress installation’s wp-content/plugins/ directory.
– Activate the plugin from the Plugins menu within the WordPress admin.

[Suman M.]

Alessia, please check your fonts.googleapis.com URL in line number 26 of your site’s page source; it’s leading to 404 error.

Jack22, you seem to be using CDN. Did you follow this FAQ – http://codecanyon.net/item/hide-my-wp-no-one-can-know-you-use-wordpress/4177158/faqs/17469 (you have to enter your CDN domain in CDN path field)
Also, you are using WPRocket plugin with Minification enabled. Can you please try disbaling Minify option in WPRocket? Let us know the result.

[Suman M.]

Hi, can you please let us know how you are linking to Google fonts and which line number in your page source or CSS? Also let us know your website URL so that we can check.

[Suman M.]

Hi, it’s not recommended to replace CSS class names and javascript variable names as these might have been used internally by plugins/theme and doing so might break your site’s styling and/or functioning.

If you are not able to login, try renaming “hide_my_wp” plugin directory name in /wp-content/plugins/ (use FTP), and then login to wp-admin, goto HMWP settings, remove “wp-” replacement you added. Also note your correct HMWP security key & value. Now rename back hide_my_wp.

[Suman M.]

Hi, after applying pre-made settings in HMWP, the new login URL will be – http://www.yourdomain.com/wp-login.php?hide_my_wp=1234
Did you try it? If yes and you’re still having the issue, then please let us know your website’s wp-admin login details and FTP details so that we can look into the issue further.

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