Suman M.

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November 11, 2019 at 1:19 pm in reply to: Flatsome with Nginx server don't config to good work #28214

Suman M.
Post count: 12480

Hi, we’ll re-check the instructions given in the video above.
For now, can you please add HMWP rules within server{} block as mentioned above and restart Nginx? Let us know! Thanks!

November 11, 2019 at 1:08 pm in reply to: Can not Save Setting #28213

Suman M.
Post count: 12480

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November 10, 2019 at 10:22 pm in reply to: Can not Save Setting #28207

Suman M.
Post count: 12480

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November 10, 2019 at 10:13 pm in reply to: Flatsome with Nginx server don't config to good work #28206

Suman M.
Post count: 12480

Hi, I checked the nginx config content above and could see that you have added HMWP rules within location{} block. Please remove HMWP rules from there and add it within server{} block (you can add it just before closing braces } of server block), and then restart Nginx. Let us know!

November 10, 2019 at 10:10 pm in reply to: Cant set the wp-admin path correctly #28205

Suman M.
Post count: 12480

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November 10, 2019 at 10:06 pm in reply to: File lang in the last version #28204

Suman M.
Post count: 12480

Hi, thanks for your concern. We are already aware of it and this will be fixed soon.

November 10, 2019 at 10:05 pm in reply to: Conflict with Contact Form 7 #28203

Suman M.
Post count: 12480

Hi, thanks for contacting us. Can you please let us know which version of HMWP plugin you are using? Please also try emptying out “ajax url” field in Permalinks tab.

November 8, 2019 at 3:22 pm in reply to: Can not Save Setting #28195

Suman M.
Post count: 12480

1) can you please delete previous version of HMWP from /wp-content/plugins/ directory?

2) if the theme or other plugin has already changed login path, then renaming it again in HMWP will cause conflict. Please rename the path only from one place.

November 8, 2019 at 3:11 pm in reply to: why _auto.js?_req=L21hcHNnZXJhbGR1cGxvY2xpcXVlLXB0Lw%3D%3 link #28194

Suman M.
Post count: 12480

Hi, have you enabled “Auto Configuration” option. If so, try disabling it.

November 8, 2019 at 3:03 pm in reply to: Undefined index at wp-login.php #28193

Suman M.
Post count: 12480

Hi, it is just Notice ant not an error. It’s recommended to disable notice alert in your site/server (https://stackoverflow.com/questions/2867057/how-do-i-turn-off-php-notices).

November 8, 2019 at 2:57 pm in reply to: Update not working #28192

Suman M.
Post count: 12480

Hi b8engl, can you please wait couple of days? The auto update shall be working then. Thanks!

November 8, 2019 at 2:34 pm in reply to: File lang in the last version #28191

Suman M.
Post count: 12480

Hi, the folder name is hide_my_wp only. Can you please let us know which version you are referring to?
.git contains information required for version control. You can ignore it. The directory lang is removed because it wasn’t being used actually. HMWP is not translation ready yet.

November 8, 2019 at 2:19 pm in reply to: Cant set the wp-admin path correctly #28190

Suman M.
Post count: 12480

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November 7, 2019 at 4:06 am in reply to: Delete HMWP IDS Logs #28179

Suman M.
Post count: 12480

Hi, yes you can delete the intrusions log. These are just the references that what type of intrusions the site had, so deleting these will not affect any functionalities of the site and plugin.

November 7, 2019 at 3:53 am in reply to: Issues with hiding wp-admin path (v6.0) #28178

Suman M.
Post count: 12480

Hi, thanks for contacting us. Apologies for the inconvenience caused. We’ve put these issues in priority list and I’ll get back to you on this.
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