Forum Replies Created

Viewing 15 posts - 1,261 through 1,275 (of 9,718 total)
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  • September 22, 2019 at 5:44 am in reply to: hide plugins and source indicators #27668
    Suman M.
    Post count: 12480

    I’ve configured HMWP plugin in your site, and it seems to be working fine. Please check and let us know.

    Please enter HMWP purchase code in Start tab.

    • This reply was modified 5 years, 10 months ago by Suman M..
    September 21, 2019 at 5:44 pm in reply to: hide plugins and source indicators #27662
    Suman M.
    Post count: 12480

    Hi, we’ll help you configure it in your site. Please let us know your site’s backend login details (as private reply). Thanks!

    September 21, 2019 at 5:38 pm in reply to: Just lost ALL configuration data #27661
    Suman M.
    Post count: 12480

    Okay, let’s solve that issue first then. Thanks!

    September 21, 2019 at 5:37 pm in reply to: HMWP breaks redirect to login #27660
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    September 21, 2019 at 5:31 pm in reply to: Password process error caused by HMWP #27659
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    September 21, 2019 at 4:44 pm in reply to: Nginx Site Broken on Frontend and Backend #27657
    Suman M.
    Post count: 12480

    Did you check if in your site’s page source “/tinymce/skins/wordpress/” exists or not? It’s really difficult for us to check the issue as we can’t even view the site’s page source. So we don’t know where it is coming from. Please check and let us know.

    • This reply was modified 5 years, 10 months ago by Suman M..
    September 20, 2019 at 7:02 am in reply to: Blocked out of my site while HMWP is active! #27649
    Suman M.
    Post count: 12480

    Okay, can you please let us know what countries did you add in Block list, and what is your location? Thanks!

    September 20, 2019 at 6:59 am in reply to: Password process error caused by HMWP #27648
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    September 20, 2019 at 6:40 am in reply to: Blocked out of my site while HMWP is active! #27646
    Suman M.
    Post count: 12480

    Hi, thanks for your valuable suggestion. We’ve noted it down. As of now, if you enter your own country or IP in Block List, then you’ll be blocked even if admin.

    September 20, 2019 at 6:37 am in reply to: HMWP breaks redirect to login #27645
    Suman M.
    Post count: 12480

    Can you please let me know the exact steps to re-generate the issue, so that we can check it at our end. Thanks!

    September 20, 2019 at 6:35 am in reply to: Number of intrusions shown per page #27644
    Suman M.
    Post count: 12480

    Alright, we understand.

    September 20, 2019 at 3:57 am in reply to: Just lost ALL configuration data #27643
    Suman M.
    Post count: 12480

    Undo previous settings will restore last saved settings. So if you have saved the settings again after your IPs were erased, then the IPs won’t be restored.

    And yes, if the settings are getting reset automatically then that’s the issue. Please confirm that this auto test is happening, and when it gets reset? Like after re-logging in to backend, after re-visiting HMWP settings page, or any other situation.

    Also, note that if you deactivate and then reactivate hmwp plugin then the settings will be blank, and you’ll need to click on Undo previous settings button in this case.

    September 19, 2019 at 4:22 pm in reply to: Still logged in but can't access any page on front end + receiving alerts #27637
    Suman M.
    Post count: 12480

    I’ve configured HMWP in your site and it seems to be working fine. Can you please check and let us know?

    Also, please enter HMWP purchase code in the Start tab.

    September 19, 2019 at 4:07 pm in reply to: Nginx Site Broken on Frontend and Backend #27635
    Suman M.
    Post count: 12480

    The replacement is fine. In your site’s page source can you please check if /tinymce/skins/wordpress/ exists or not? If not then it might have been served via Ajax. In that case please try emptying out “New wp-content path” field in HMWP Permalinks & URLs tab.

    September 19, 2019 at 8:16 am in reply to: Nginx Site Broken on Frontend and Backend #27631
    Suman M.
    Post count: 12480

    I still see /tinymce/skins/wordpress/inc.css in the screenshot above. It seems like you have not added the replacement correctly, or not cleared the cache. Please send us the screenshot of ‘Replace in HTML’ section.

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Viewing 15 posts - 1,261 through 1,275 (of 9,718 total)
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