Forum Replies Created

Viewing 15 posts - 1,276 through 1,290 (of 9,718 total)
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  • in reply to: the Id of css classes and Java script are not hidden. #27626
    Suman M.
    Post count: 12480

    Internal CSS and internal JS options will be used if in case you need to rename CSS class names in the site’s page source.

    For example, if you want to replace css class name “wp-navbar” to something like “xyz-navbar”, then you’ll need to add following replacement in “replace in html”:

    wp-navbar ==> xyz-navbar

    Then copy the css code for wp-navbar from respective css file, replace occurrences of “wp-navbar” with “xyz-navbar”, and add it in “Internal CSS” option in HMWP Source Code tab.

    in reply to: the Id of css classes and Java script are not hidden. #27625
    Suman M.
    Post count: 12480

    Hi, to rename plugin names (https://support.wpwave.com/wp-content/uploads/2019/09/2.png), please set “rename plugins” option to ‘all plugins’ in Permalinks & URLs tab.

    To replace stylesheet ID’s, please add replacements like below in “replace in html” section under Replace Tools tab:

    contact-form-7-css => somename-css

    in reply to: Why too many intrusions shown on my site? #27624
    Suman M.
    Post count: 12480

    Hi, HMWP IDS detects malicious requests coming to your site and notify you about it. But all these requests might not be harmful and you need not worry as HMWP IDS will take care of this and will block the malicious requests if Impact level is more than 20 (default value specified in HMWP IDS). You can stop receiving emails regarding this by setting “Notification Threshold” option to 0 in IDS Firewall tab.

    Note: If in case, valid request is also listed as intrusion then hover over that request name and click on Exclude link to add it to exception list.

    Let us know if you have any further queries.

    in reply to: Prinful Plugin Compatibillity #27623
    Suman M.
    Post count: 12480

    Alright! Do let us know.

    in reply to: Just lost ALL configuration data #27622
    Suman M.
    Post count: 12480

    Hi, apologies for the inconvenience caused. Can you please try clicking “undo previous settings” button in Start tab. This will restore the previous settings. We recommend you to backup HMWP settings by clicking on “export current settings” button in Start tab and save it in a text file.

    in reply to: CRON Problem! #27621
    Suman M.
    Post count: 12480

    Hi b8engl, yes, it’ll be resolved in the upcoming version of the plugin. Thanks!

    in reply to: Nginx Site Broken on Frontend and Backend #27620
    Suman M.
    Post count: 12480

    Please add the following replacement in “replace in html” section under Replace Tools tab:

    tinymce/skins/wordpress/inc.css ==> tinymce/skins/wordpress/wp-content.css

    in reply to: HMWP breaks redirect to login #27619
    Suman M.
    Post count: 12480

    Hi, please do these:

    – empty out API Base and API query fields in Permalinks & URLs tab
    – empty out Ajax URL field

    Let us know!

    in reply to: Password process error caused by HMWP #27618
    Suman M.
    Post count: 12480

    Hi, please empty out “Author Base” and “Author Query” fields in HMWP Permalinks & URLs tab. Also set the trusted user roles for the users in General Settings tab.

    Suman M.
    Post count: 12480

    I tried applying the settings in HMWP but the frontend is throwing error. I’ll need to check htaccess file. Please let us know your site’s FTP details. Also let us know your HMWp purchase code. Thanks!

    in reply to: pdf previewer issus #27610
    Suman M.
    Post count: 12480

    Hi, can you please generate debug report from HMWP start tab and post it here as private reply? Also, how to check the issue at our end? Can you please let us know the actual URL where we can check the issue (screenshots will be helpful too). Thanks!

    in reply to: Number of intrusions shown per page #27609
    Suman M.
    Post count: 12480

    The above warning should not be the cause. It’s strange that it’s not working at your end while it’s working just fine here. Can you please let us know your site’s wp-admin login details (as private reply) so that we can check the issue further? Thanks!

    Suman M.
    Post count: 12480

    Hi, sorry for the inconvenience caused. But it might have been a simple issue related to htaccess or some setting, and we could help you resolve the issue and setup the plugin for you. If it still doesn’t work then we’ll be happy to make a refund. Thanks! Let us know.

    Suman M.
    Post count: 12480
    This reply has been marked as private.
    Suman M.
    Post count: 12480

    Hi, it’s most probably the htaccess issue (if you are using Apache server). And those alerts can be turned off in HMWP settings.

Viewing 15 posts - 1,276 through 1,290 (of 9,718 total)