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Viewing 15 posts - 1,606 through 1,620 (of 9,718 total)
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  • in reply to: i activate the plugin and the site is like broken #26683
    Suman M.
    Post count: 12480

    Hi, I checked your site, but it seems like HMWP is currently deactivated in your site. Can you please post here your site’s .htaccess file’s content?

    in reply to: Intrusions: What to do? #26674
    Suman M.
    Post count: 12480

    Okay, so it could be that your chrome browser is returning incorrect IP, or you are using any proxy there. Please check IP with whatismyip.com in all browsers.

    in reply to: Redirect WordPress upload folder . content? #26673
    Suman M.
    Post count: 12480

    Hi, we understand your concern. We’ll see what can be done here in the upcoming versions.
    Other redirects won’t be affected, except for the URLs with these paths – https://www.screencast.com/t/N0zZlmYouk0j

    Suman M.
    Post count: 12480

    I can access your site but it seems like you have deactivated HMWP currently. Can you please activate HMWP, and apply ‘medium privacy more compatibility’ settings scheme (from HMWP Start tab) so that I can see/check the actual issue?

    Also, post here your site’s htaccess content after you have applied HMWP settings.

    Thanks!

    in reply to: Error with Nginx #26670
    Suman M.
    Post count: 12480

    Hi, most probably you didn’t add HMWP rules in the correct place in Nginx config file. Please make sure that you add HMWP rules within server{} block in Nginx config file.

    Please post here your site’s Nginx config file’s content after you have added HMWP rules in it.
    Thanks!

    Suman M.
    Post count: 12480

    Hi, is it that you are not able to login to site’s backend after you have renamed wp-admin path name? Let us know!

    in reply to: Can't hide site info #26667
    Suman M.
    Post count: 12480

    Hi, it seems like HMWP is currently disabled in your site? Please apply “medium privacy more compatibility” settings scheme from HMWP start tab. Also set “rename plugins” option to ‘all plugins’ in Permalinks & urls tab.

    Note: The new login url will be YourDomain.com/wp-login.php?hide_my_wp=1234

    Also, I checked the site’s page source and see the URLs starting with wp-content instead of full url – https://www.screencast.com/t/4SFo9HLO5
    Please check.

    Let us know!

    • This reply was modified 6 years ago by Suman M..
    in reply to: I activate the plugin, and website broken #26651
    Suman M.
    Post count: 12480

    Hi, that might have been a mere coincidence. HMWP is already deactivated, that means it’s non-functional. As you can see in the screenshot in my previous comment, the original WP paths itself is returning “Could not be loaded” error. Please contact your hosting provider regarding this. Thanks!

    in reply to: I activate the plugin, and website broken #26646
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    in reply to: I activate the plugin, and website broken #26643
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    in reply to: I activate the plugin, and website broken #26642
    Suman M.
    Post count: 12480

    If you can remove Jetpack plugin then that’s fine. Do let us know and we’ll check it further.

    in reply to: HELP ME! I Can't access my WP-Admin. #26638
    Suman M.
    Post count: 12480

    Hi, it seems like you have renamed wp-admin path name. It usually happens if you miss some step while renaming wp-admin.

    please follow the steps below:

    1) In “wp_options” table in your database, delete the rows with following “option_name” (if exists). Please backup your database first.
    – hide_my_wp
    – hide_my_wp_undo
    – hmwp_ids_installed
    – hmw_all_plugins
    – external_updates-hide_my_wp
    – hmwp_spam_counter
    – hmwp_temp_admin_path

    2) comment out or remove following line from wp-config.php (if you have added it there previously)
    define(“ADMIN_COOKIE_PATH”, “/NEW_WPADMIN_PATH_NAME”);

    You shall now be able to login to backend, and then re-configure HMWP plugin.

    Let us know!

    • This reply was modified 6 years ago by Suman M..
    in reply to: I activate the plugin, and website broken #26636
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    in reply to: Testers identify my website is using WordPress #26635
    Suman M.
    Post count: 12480

    I checked the site’s page source and could see some text/comment added by plugins like WPBakery. Can you please let us know your site’s wp-admin login details as private reply so that I can look into it further. Thanks!

    in reply to: HELP ME! I Can't access my WP-Admin. #26632
    Suman M.
    Post count: 12480

    Hi, I see that the ticket has been marked as resolved. Let us know if it’s still the issue.

Viewing 15 posts - 1,606 through 1,620 (of 9,718 total)