Suman M.

[Suman M.]

It could be that you haven’t removed the code from wp-config.php file. If it’s still the issue then please let us know your site’s wp-admin login details and FTP details (as private reply) so that we fix it for you. Thanks!

[Suman M.]

Hi, you can export the current settings from HMWP start tab and save it in a text file and later you can import the settings from it. However, some settings might need to be changed.

You cannot use the plugin with the same license in more than one site. It will cause a conflict.

[Suman M.]

Hi, Clean up post classes (marked *) is in experimental state, and might break in some cases/plugins. In such case please do not enable the features marked *.

[Suman M.]

Hi, did you rename wp-admin path name? If so, you might have missed some step during the rename process. Please do these:

1) In “wp_options” table in your database, delete the rows with following “option_name”. Please backup your database first.
– hide_my_wp
– hide_my_wp_undo
– hmwp_ids_installed
– hmw_all_plugins
– external_updates-hide_my_wp
– hmwp_spam_counter
– hmwp_temp_admin_path

2) comment out or remove following line from wp-config.php (if you have added it there previously)
define(“ADMIN_COOKIE_PATH”, “/NEW_WPADMIN_PATH_NAME”);

You shall now be able to login to backend, and can re-configure the plugin.

[Suman M.]

Also, export the current HMWP settings from the start tab and save it in text file so that you can import from it later.

[Suman M.]

Alright! Do let us know if there’s such login issue again.

[Suman M.]

I emptied out API base and API query fields in HMWP Permalinks & urls tab.

[Suman M.]

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[Suman M.]

Hi, you’ll receive “someone is mousing” message when someone visits 404 page in your site. It necessarily doesn’t mean that someone is trying to hack the site. To stop receiving this alert you can disable “Spy Notify” option in general settings tab.

[Suman M.]

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[Suman M.]

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[Suman M.]

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[Suman M.]

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[Suman M.]

Hi, please allow us couple of days to check it (as it was weekend). Thanks for your understanding.

[Suman M.]

Hi, HMWP was incompatible with the previous versions of Jupiter theme. We’ll check with the latest version of Jupiter theme and get back to you. Thanks!

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