Suman M.

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March 11, 2019 at 4:59 am in reply to: Site not loading/broken layout #25787

Suman M.
Post count: 12480

Hi, HMWP does not physically change any files/folders, so even if something breaks after activating it, simply deactivating it or renaming ‘hide_my_wp’ plugin folder under /wp-content/plugins/ directory shall get your site back.
Let us know when it’s ready and I can configure HMWP plugin in your site.

March 11, 2019 at 4:53 am in reply to: site fully broken doewn, followed instructiones.. not working #25786

Suman M.
Post count: 12480

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March 11, 2019 at 4:51 am in reply to: Can't access administration panel #25785

Suman M.
Post count: 12480

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March 10, 2019 at 5:25 pm in reply to: Key CDN imcompatibility #25781
Suman M.
Post count: 12480
Hi, we have not tested it specifically with key CDN. Does key CDN provide you with unique CDN url? If so then you’ll need to enter the CDN url in “CDN path” field in HMWP general settings tab.

Also, are you using CDN for some specific urls/assets or for all the URLs in your site?
- This reply was modified 6 years, 5 months ago by Suman M..
March 10, 2019 at 6:31 am in reply to: Can't access administration panel #25778

Suman M.
Post count: 12480

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March 10, 2019 at 6:14 am in reply to: Problem hiding some files #25774

Suman M.
Post count: 12480

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March 9, 2019 at 5:35 pm in reply to: site fully broken doewn, followed instructiones.. not working #25772

Suman M.
Post count: 12480

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March 9, 2019 at 5:21 pm in reply to: Can't access administration panel #25771

Suman M.
Post count: 12480

Hi, did you also add a line of code in wp-config.php file?
Do you want us to configure the plugin for you? And if you also want to rename wp-admin path name then let us know the new name for it.

FTP details working fine, but I cannot access site’s backend – https://www.screencast.com/t/KUkz5XGDwx
Can you please check?

March 8, 2019 at 2:47 am in reply to: Site not loading/broken layout #25764

Suman M.
Post count: 12480

Hi, apologies for the inconvenience caused. This type of issue usually occurs due to htaccess file (if you are using Apache server).

I tried to access your site but getting error – https://www.screencast.com/t/UdLr688wOjSP

Please let us know your site’s wp-admin login details and FTP details (as private reply) so that we can configure HMWP plugin in your site.
Thanks!

March 8, 2019 at 2:42 am in reply to: site fully broken doewn, followed instructiones.. not working #25763

Suman M.
Post count: 12480

Please try adding HMWP rules here – https://www.screencast.com/t/hOOvTtFsDo
(just before server block closing braces “}”)

Note: you’ll need to restart nginx server after updaing nginx config

March 7, 2019 at 6:35 am in reply to: Borlabs Cache Problem #25760

Suman M.
Post count: 12480

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March 7, 2019 at 5:56 am in reply to: Notice: Undefined index: action in hide-my-wp.php on line 3810 #25759

Suman M.
Post count: 12480

Hi, that’s not an error message but just a notice. It’s always recommended to disable/suppress notices in the website.
First of all make sure that WP_DEBUG is set to false in wp-config.php file – [ define("WP_DEBUG", false) ]

If the notice alerts are still visible then you might contact your hosting provider and ask them to disable it for you.

Also check this – https://stackoverflow.com/questions/1308379/how-can-i-stop-php-notices-from-appearing-in-wordpress

March 6, 2019 at 4:22 am in reply to: site fully broken doewn, followed instructiones.. not working #25752

Suman M.
Post count: 12480

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March 5, 2019 at 9:36 pm in reply to: Installation failure #25750

Suman M.
Post count: 12480

Hi, please follow the instructions here – https://atlantisthemes.com/fix-upload_max_filesize/

Let us know!

March 5, 2019 at 5:07 pm in reply to: Help needed #25747

Suman M.
Post count: 12480

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