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Hi, can you please let us know your site’s wp-admin login details as private reply so that we can look into the issue further? Thanks!
Hi, I couldn’t login to backend. Did you also rename wp-admin path name? If so, do remove a line (mentioned below) in wp-config.php file that you added while renaming wp-admin.
define(“ADMIN_COOKIE_PATH”, “/NEW_WPADMIN_PATH_NAME”);
If it’s still the issue then please rename “hide_my_wp” plugin folder name to something else like “hide_my_wpX” in /wp-content/plugins/ directory.
Let us know!
Hi, please do these:
– disable/uncheck “Anti Spam” option in HMWP General settings tab
– disable/uncheck “Directory List” option in General settings tab
– disable/uncheck “Hide PHP Files” option in General settings tab
– if still the issue then empty out “Ajax URL” field in Permalinks & URLs tab
– if still the issue then try disabling IDS option in IDS Firewall tabLet us know!
This reply has been marked as private.February 8, 2019 at 7:50 pm in reply to: internel server error and nothing happen after applieng the setting .. #25443Hi, are you using Apache server or Nginx server? If it’s Apache, then make sure that htaccess file is writable.
If it’s still the issue then please let us know your site’s wp-admin login details and FTP details as private reply so that we can set it up for you. Thanks!This reply has been marked as private.Hi, Elementor should work with Page/Post query options disabled. Can you please let us know your site’s wp-admin login details as private reply so that we can check Elementor issue. Also let us know the page url in the example above.
Hi, it seems like password is not correct. Can you please check?
Yes, the anti-spam feature will be disabled.
February 7, 2019 at 4:23 pm in reply to: Problem with https (SSL connection) and WP not well hidden #25424This reply has been marked as private.This reply has been marked as private.This reply has been marked as private.Hi, can you please let us know your site’s backend login URL and credentials as private reply, so that we can look into it further. Thanks!
Hi, please try these:
– disable “Anti Spam” option in HMWP General settings tab
– enter your name and email address in “Email sender name” and “Email sender address” fields in General settings tab
– if still the issue then try disabling “IDS” option in IDS Firewall tabLet us know!
Hi, I checked it and there seems to be some conflict! I’ve already assigned this ticket to our Dev team and they’ll be looking into it. For now, please disable Minify CSS option in WP Rocket. We’ll get back to you. Thanks!
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