Suman M.

[Suman M.]

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[Suman M.]

Hi, some themes/plugins look for default wp-json path. So in that case renaming the paths might cause the issue. In such case we recommend you to disable renaming it. Thanks!

[Suman M.]

Hi, please do these:

1) In “wp_options” table in your database, delete the rows with following “option_name”. Please backup your database first.
– hide_my_wp
– hide_my_wp_undo
– hmwp_ids_installed
– hmw_all_plugins
– external_updates-hide_my_wp
– hmwp_spam_counter
– hmwp_temp_admin_path

2) comment out or remove following line from wp-config.php (if you have added it there previously)
define(“ADMIN_COOKIE_PATH”, “/NEW_WPADMIN_PATH_NAME”);

[Suman M.]

Hi, I couldn’t login to your site with provided credentials. Can you please generate debug report from HMWP start tab and post it here as private reply?

[Suman M.]

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[Suman M.]

Yes, we’ll be updating HMWP to take care of this. But as of now we are not sure about the dates. We’ll let you know. Thanks for your understanding.

[Suman M.]

Do you mean after you deleted HMWP rules from Nginx config file, it worked? Please post here nginx config content (after you have added HMWP rules in it). Thanks!

[Suman M.]

I couldn’t login as it’s giving 500 error! Please let us know your site’s FTP credentials so that we can fix it for you. Thanks!

[Suman M.]

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[Suman M.]

The htaccess content looks fine. Is the broken site logo the only issue or there’s another issue as well?
Please generate debug report from HMWP start tab and post it here as private reply, so that we can check the broken logo.
Thanks!

[Suman M.]

There is “create new topic” button after you are logged in – https://www.screencast.com/t/xn7SlkMKat

The options in General settings tab is to simply disable direct access to /wp-admin and /wp-login.php.
You’ll then be able to access wp-login.php only using the secret key you enter there.
The options in Permalinks & urls tab is for renaming wp-login.php and wp-admin path to something else.

[Suman M.]

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[Suman M.]

Hi, can you please try emptying out “API base” and “API query” fields in Permalinks & Urls tab?

If it’s still the issue then please do these:
– disable “Anti Spam” option in HMWP General settings tab
– enter your name and email address in “Email sender name” and “Email sender address” fields in General settings tab
– if still the issue then try disabling “IDS” option in IDS Firewall tab

Let us know!

[Suman M.]

Hi, you have added HMWP rules within location{} block. Please remove HMWP rules from there and add it within server{} block (you can add it just before closing braces } of server block). Also, you’ll need to restart Nginx server. Let us know!

[Suman M.]

Hi, HMWP should work with Litespeed Cache plugin. Can you please let us know your site’s wp-admin login details as private reply so that we can look into the issue? Thanks!

• This reply was modified 6 years, 6 months ago by Suman M..

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