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Viewing 15 posts - 2,116 through 2,130 (of 9,718 total)
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  • January 21, 2019 at 5:58 am in reply to: My site is broken #25230
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    January 21, 2019 at 4:53 am in reply to: Hide Custom CSS #25228
    Suman M.
    Post count: 12480

    Hi,

    1) after you add the CSS code in HMWP > Source Code > Internal CSS, did you delete it from original location/file?

    2) actually it’s not recommended to rename css class names as it might break the site. But if you want to hide then add one replacement at a time in “replace in html” section under Replace Tools tab like below and check the site after each such replacement.

    wp-image ==> my-image

    • This reply was modified 6 years, 7 months ago by Suman M..
    January 21, 2019 at 4:42 am in reply to: Admin URL showing not found #25227
    Suman M.
    Post count: 12480

    It’s weekend and that’s why there’s slight delay. We usually don’t work during weekends. Weekdays we reply within 12 hrs. Thanks for your understanding.

    January 21, 2019 at 4:40 am in reply to: Admin URL showing not found #25226
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    January 20, 2019 at 6:40 am in reply to: Intrusions #25219
    Suman M.
    Post count: 12480

    Hi, HMWP IDS detects malicious requests coming to your site and notify you about it. But all these requests might not be harmful and you need not worry as HMWP IDS will take care of this and will block the malicious requests if Impact level is more than 20 (default value specified in HMWP IDS). You can stop receiving emails regarding this by setting “Notification Threshold” option to 0 in IDS Firewall tab.

    Note: If in case, valid request is also listed as intrusion then hover over that request name and click on Exclude link to add it to exception list.

    January 20, 2019 at 6:34 am in reply to: Hide extra details #25218
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    January 20, 2019 at 6:13 am in reply to: Hi the website user shop manager works just when I desactive your plugin. How ca #25214
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    January 20, 2019 at 6:07 am in reply to: Admin URL showing not found #25213
    Suman M.
    Post count: 12480

    Hi, it might be some issue with your site’s htaccess file. Did you also rename wp-admin path?
    Please let us know your site’s wp-admin login details and FTP details as private reply so that we can set it up for you.
    Also let us know your HMWP purchase code.
    Thanks!

    January 20, 2019 at 6:04 am in reply to: My site is broken #25212
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    January 20, 2019 at 3:39 am in reply to: Hide Wp content #25209
    Suman M.
    Post count: 12480

    Hi, I checked your site but couldn’t find the occurrence of /wp-content/cache/…
    2019-01-20_0922

    Can you please check? Or is it in some specific page only?

    January 19, 2019 at 10:32 am in reply to: Hi #25202
    Suman M.
    Post count: 12480

    Hi, please check my comments here – https://support.wpwave.com/forums/topic/hi-the-website-user-shop-manager-works-just-when-i-desactive-your-plugin-how-ca

    January 19, 2019 at 10:28 am in reply to: Hide extra details #25201
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    January 19, 2019 at 9:38 am in reply to: Purchase code notification error #25200
    Suman M.
    Post count: 12480

    We checked it and the license looks good. Also, I don’t see any purchase code notification there in backend now. Please check and let us know.

    January 19, 2019 at 9:27 am in reply to: Hi the website user shop manager works just when I desactive your plugin. How ca #25197
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    January 19, 2019 at 8:39 am in reply to: Problem with PHP 7.2.13 and Debian 9 #25196
    Suman M.
    Post count: 12480

    Did you also try disabling IDS option under IDS Firewall tab? If it’s still the issue then please let us know your site’s wp-admin login details as private reply so that we can look into it further.

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Viewing 15 posts - 2,116 through 2,130 (of 9,718 total)
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