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Thanks for this. We’ll check it and get back to you.
This reply has been marked as private.This reply has been marked as private.Hi, can you please generate debug report from HMWP start tab and post it here as private reply? Thanks!
Hi, I checked it and yes, the purchase code is not being accepted. I’ve assigned this ticket to the concerned department so that they can look into it and resolve it. Thanks!
This reply has been marked as private.This reply has been marked as private.This reply has been marked as private.Hi, thanks for that. I’ll configure HMWP in your site and let you know.
I see, sorry for that. It might be that your comment didn’t get posted at all because of some restricted characters/keywords in it. Replying as private post shall not be the issue. Once you hit the submit button, make sure that your comment has appeared.
Let us know if any issue.
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This reply was modified 5 years, 3 months ago by
Suman M..
March 11, 2020 at 5:00 am in reply to: CRASH MY WHOLE SITE – UNENABLE TO ACCESS, WORST SPEED PAGE, APPEARANCE #29587Hi, that’s strange! It was working fine right when I configured it previously? Can you please let us know what changes have you made after that (Like adding new plugins, theme changes, HMWP settings changes, etc.)?
Also, do let us know your site’s FTP credentials so that we can help you configure the plugin. Thanks!
Hi, I have added some replacements under Replace Tab in HMWP settings. And when I checked using http://www.wpthemedetector.com, theme is not detected in your site. Can you please check? And what other tools did you use to test? Thanks!
It’s most probably being only logged and not blocked as Log Threshold is set to 5. Please set log Threshold to 25.
Also send us the screenshot of intrusions log screen. Thanks!This reply has been marked as private.Hi, I have configured HMWP plugin in your site and it seems to be working fine. Please check and let us know.
There is WP Rocket plugin installed. So, you’ll need to clear the cache whenever you make changes in HMWP settings.
Also, I have added some replacements in HMWP Replace tab. -
This reply was modified 5 years, 3 months ago by
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