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Viewing 15 posts - 616 through 630 (of 9,718 total)
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  • March 12, 2020 at 4:56 pm in reply to: purchase code dont work #29618
    Suman M.
    Post count: 12480

    Thanks for this. We’ll check it and get back to you.

    March 12, 2020 at 12:26 pm in reply to: Wappalyzer still detecting WP #29614
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    March 12, 2020 at 10:11 am in reply to: purchase code dont work #29606
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    March 12, 2020 at 8:14 am in reply to: Wappalyzer still detecting WP #29605
    Suman M.
    Post count: 12480

    Hi, can you please generate debug report from HMWP start tab and post it here as private reply? Thanks!

    March 12, 2020 at 7:53 am in reply to: purchase code dont work #29604
    Suman M.
    Post count: 12480

    Hi, I checked it and yes, the purchase code is not being accepted. I’ve assigned this ticket to the concerned department so that they can look into it and resolve it. Thanks!

    March 11, 2020 at 4:27 pm in reply to: site cassée #29601
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    March 11, 2020 at 4:11 pm in reply to: Site theme is not hidden #29600
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    March 11, 2020 at 10:22 am in reply to: Breaks my site #29597
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    March 11, 2020 at 10:11 am in reply to: Can not Save Setting #29596
    Suman M.
    Post count: 12480

    Hi, thanks for that. I’ll configure HMWP in your site and let you know.

    March 11, 2020 at 9:19 am in reply to: Breaks my site #29590
    Suman M.
    Post count: 12480

    I see, sorry for that. It might be that your comment didn’t get posted at all because of some restricted characters/keywords in it. Replying as private post shall not be the issue. Once you hit the submit button, make sure that your comment has appeared.

    Let us know if any issue.

    • This reply was modified 5 years, 4 months ago by Suman M..
    March 11, 2020 at 5:00 am in reply to: CRASH MY WHOLE SITE – UNENABLE TO ACCESS, WORST SPEED PAGE, APPEARANCE #29587
    Suman M.
    Post count: 12480

    Hi, that’s strange! It was working fine right when I configured it previously? Can you please let us know what changes have you made after that (Like adding new plugins, theme changes, HMWP settings changes, etc.)?

    Also, do let us know your site’s FTP credentials so that we can help you configure the plugin. Thanks!

    March 11, 2020 at 4:54 am in reply to: Site theme is not hidden #29585
    Suman M.
    Post count: 12480

    Hi, I have added some replacements under Replace Tab in HMWP settings. And when I checked using http://www.wpthemedetector.com, theme is not detected in your site. Can you please check? And what other tools did you use to test? Thanks!

    March 11, 2020 at 4:45 am in reply to: HMWP IDS – Blocking server #29583
    Suman M.
    Post count: 12480

    It’s most probably being only logged and not blocked as Log Threshold is set to 5. Please set log Threshold to 25.
    Also send us the screenshot of intrusions log screen. Thanks!

    March 11, 2020 at 4:41 am in reply to: Can not Save Setting #29582
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    March 11, 2020 at 4:32 am in reply to: site cassée #29581
    Suman M.
    Post count: 12480

    Hi, I have configured HMWP plugin in your site and it seems to be working fine. Please check and let us know.

    There is WP Rocket plugin installed. So, you’ll need to clear the cache whenever you make changes in HMWP settings.
    Also, I have added some replacements in HMWP Replace tab.

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Viewing 15 posts - 616 through 630 (of 9,718 total)
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