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This reply has been marked as private.This reply has been marked as private.
Please apply for the refund via your Envato Panel, and mention the link to this support ticket there.
There isn’t an option to exclude certain pages from being blocked by the IDS. You can try setting Block Threshold value to 30 (if it’s less than this now). Let us know!
March 3, 2020 at 3:44 am in reply to: Update failed. Error message: The response is not a valid JSON. #29523Hi, does the error go away if HMWP is deactivated? Also, please try emptying out API Base and API Query fields in HMWP Permalinks tab.
Let us know.This reply has been marked as private.This reply has been marked as private.Yes, as it is a WP Multiiste setup, you’ll need to update HMWP rules in htaccess file if you change the settings in HMWP.
Do let us know if the issue appears again. Thanks!Hi, thanks for letting us know. This is complex feature, and might cause such issue in combination with other options enabled (Ajax, IDS, etc.).
We’ve noted it down and we’ll see if it’s affecting others too similarly. thanks again!Hi, as mentioned above, you are using Nginx server, so you’ll need to manually add HMWP rules in your site’s Nginx config file and restart Nginx.
Please follow this tutorial – https://support.wpwave.com/documentation/hide-my-wp/installation-and-upgrade/nginx-configuration-nginx-server
If still having issue then do let us know your server credentials so that we can configure HMWP plugin in your site. Thanks!
Hi, renaming wp-admin path name is not available for sub-directory Multisite – https://www.screencast.com/t/Z8HMg5Pl4
Hi, as you are using Nginx server, you’ll need to manually add HMWP rules in your site’s Nginx config file and restart Nginx.
Documentation – https://support.wpwave.com/documentation/hide-my-wp/installation-and-upgrade/nginx-configuration-nginx-server
Do let us know if you face any issue.
Hi, can you please let us know which redirection rules you are talking about? Are you using any plugin for it? Do give an example of one such redirection rule so that we can check. Thanks!
This reply has been marked as private.Hi, sorry for the delay as it was weekend. I’ve now configured HMWP plugin in your site and it seems to be working fine. Please check and let us know.
Also check this – https://support.wpwave.com/videos/multisite-setup
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