Forum Replies Created

Viewing 15 posts - 8,356 through 8,370 (of 9,718 total)
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  • November 8, 2015 at 6:19 am in reply to: Uncaught exception 'Exception' #5644
    Suman M.
    Post count: 12480

    Hi, can you please try disabling “IDS Firewall” option from HMWP settings? Let us know.

    November 8, 2015 at 6:15 am in reply to: 500 Internal Server Error error #5643
    Suman M.
    Post count: 12480

    Hi, most probably it’s due to some conflict in htaccess file. Can you please let us know your site’s wp-admin login details and FTP details so that we can look into this.

    November 8, 2015 at 6:12 am in reply to: wordpress and theme showing in page source #5642
    Suman M.
    Post count: 12480

    Please let us know your site’s wp-admin login details so that we can look into it further.

    November 8, 2015 at 6:11 am in reply to: Broken Scripts and Stylesheets #5641
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    November 6, 2015 at 5:15 am in reply to: Broken Scripts and Stylesheets #5629
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    November 6, 2015 at 5:08 am in reply to: Remote Post: [?] ✕ wp_remote_post() failed. PayPal IPN won't work with your serv #5628
    Suman M.
    Post count: 12480

    Hi, can you please try disabling IDS Firewall in HMWP settings? Let us know.

    November 6, 2015 at 5:06 am in reply to: Duplicate configs in htaccess – Error 500 #5627
    Suman M.
    Post count: 12480

    Hi, yes, I wrongly posted that here which was meant for another ticket. Sorry for the confusion!

    November 5, 2015 at 3:40 pm in reply to: Issue with new theme, plugin & upload path. #5622
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    November 5, 2015 at 3:30 pm in reply to: wordpress and theme showing in page source #5621
    Suman M.
    Post count: 12480

    Hi, please follow these steps:

    – goto HMWP Start Tab, select “Medium Privacy – More Compatibility” scheme and save the settings
    – goto Permalink & URLs tab and set “rename plugins” option to “all plugins”

    Note: Assuming that it’s WP single site and Apache server. Your site’s htaccess file should be writeable.

    If wordpress and/or theme is still being detected then do let us know.

    November 5, 2015 at 9:30 am in reply to: Quick question #5615
    Suman M.
    Post count: 12480

    Hi, HMWP doesn’t control email sending route. It just allows to change email sender’s name and address. You can leave those field blank.

    November 5, 2015 at 9:22 am in reply to: Child theme broken upon install of Hide my WP #5614
    Suman M.
    Post count: 12480

    Hi, I activated HMWP plugin and set “medium privacy” settings from HMWP start tab, and everything seems to be working fine.

    November 5, 2015 at 5:58 am in reply to: Broken Scripts and Stylesheets #5611
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    November 5, 2015 at 5:39 am in reply to: Issue with new theme, plugin & upload path. #5608
    Suman M.
    Post count: 12480

    HMWP couldn’t auto write to htaccess file. Please, follow these steps:

    – goto HMWP >> ‘Start’ Tab >> select ‘Medium Privacy – More Compatibility’ scheme >> click ‘Save Settings’
    – goto HMWP >> ‘Start’ Tab >> click ‘Multi-site Configuration’
    – now use a FTP program or your host file manager and add those lines to your htaccess file (after RewriteRule ^([_0-9a-zA-Z-]+/)?wp-admin$ [-])

    November 5, 2015 at 5:31 am in reply to: Child theme broken upon install of Hide my WP #5607
    Suman M.
    Post count: 12480

    Hi, HMWP doesn’t change any code and WP paths physically. Can you please provide us with your website’s wp-admin login details (as private reply) so that we can have a look at the issue.

    November 5, 2015 at 4:54 am in reply to: Plugin does not deactivate. #5605
    Suman M.
    Post count: 12480

    Hi, clicking on “reset settings to WP” button in HMWP start tab and then deactivating HMWP from Plugins section should work. If it’s still not working then go to your database and in “wp_options” table, delete the rows with following “option_name”:
    – hide_my_wp
    – hide_my_wp_undo
    – hmwp_ids_installed
    – hmw_all_plugins
    – external_updates-hide_my_wp

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Viewing 15 posts - 8,356 through 8,370 (of 9,718 total)
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