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Viewing 15 posts - 8,551 through 8,565 (of 9,718 total)
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  • in reply to: Timthumb works on site, but images do not show on app #5050
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    in reply to: Issues with url #5045
    Suman M.
    Post count: 12480

    Hi, it seems like it’s nginx server. Please follow these steps:

    – goto HMWP >> ‘Start’ Tab >> ‘Medium Pripacy – More Compatibility’ scheme >> click ‘Save Settings’
    – as you are using CDn, you’ll need to add your cdn url (http://s0ho91jxte533f2yi3m07qdo.wpengine.netdna-cdn.com) in “CDN Path” option under general settings tab.

    – In Start tab you should see Nginx Configuration button. If you don’t see this button, add &nginx_config=1 to HMWP settings page URL to see Nginx rewrite rules. For example:
    http://yourdomain.com/wp-admin/options-general.php?page=hide_my_wp&nginx_config=1

    – Now add those lines (rewrite rules) to your Nginx configuration file. It’s usually located in /etc/nginx/nginx.conf or /etc/nginx/conf/nginx.conf or /etc/nginx/sites-available/domainname.com

    – restart nginx server

    in reply to: I'd Like a Refund – Email Follow Up #5044
    Suman M.
    Post count: 12480

    Hi tbarney1, can you please let us know here, what exactly is the issue you are having with HMWP in your website? Also, let us know wp-admin login details for the website.

    Suman M.
    Post count: 12480

    You can use Modal Login plugin or any other plugin, but make sure that you do not enable same feature in both the plugins. Currently HMWP doesn’t have modal login feature and doesn’t provide code snippets.

    in reply to: New wp-admin path failed #5037
    Suman M.
    Post count: 12480

    Hi, I’ve checked and assigned this ticket to the Sr. support to have a further look into it. He shall get back to you soon.

    Suman M.
    Post count: 12480

    Hi, do you mean to display wp-login.php based urls (secured by HMWP) in a modal dialog without manually typing “wp-login.php?hide_my_wp=1234”? If so, then the answer is no. If you secure the login URL with HMWP admin key then you’ll need to remember it. In a WP single site it’s not an issue but in case of WP multisite like yours it may not be feasible. But unfortunately there is no other option, either hide login url and remember admin key or do not hide login url.
    I’ll forward this ticket to our Sr. team member so that we can think of some options for the upcoming versions of the plugin.

    in reply to: New wp-admin path failed #5034
    Suman M.
    Post count: 12480

    I see that currently “New wp-admin Path” option is disabled (empty) in your site. I can not change it as it would require updating wp-config.php and htaccess files. Can you please provide us with FTP details or else change “New wp-admin Path” and let us know so that we can check.

    in reply to: Someone is mousing #5031
    Suman M.
    Post count: 12480

    So you have rules in htaccess like
    RewriteRule ^something/(.*) /something-else?AMHidO_pw=my_pw [QSA,L]
    even when Full Hide option is disabled?
    Can you please let us know your website’s wp-admin details (as private reply) so that we can have a look at the issue further.

    in reply to: Visual COmposer Security problem with XSS #5026
    Suman M.
    Post count: 12480

    Hi, as it’s related to security vulnerabilities in the Visual Composer plugin, it’s good that you update Visual Composer plugin to the latest version. But you need not update HMWP if it’s the latest version 4.54

    in reply to: HMWP breaks the site #5025
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    in reply to: New wp-admin path failed #5021
    Suman M.
    Post count: 12480

    I tried to login with,
    username: devhwp
    password: zZjgP(YboYmgf32m

    Getting ERROR: La contraseña que has introducido para el nombre de usuario devhwp es incorrecta.

    in reply to: Not working #5020
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    in reply to: Someone is mousing #5019
    Suman M.
    Post count: 12480

    Can you please turn off “full hide” option from HMWP general settings tab and see if the issue still exists?

    in reply to: My hide wp is not saving my purchase code #5016
    Suman M.
    Post count: 12480

    Okay, and the login credentials please.

    in reply to: Someone is mousing #5015
    Suman M.
    Post count: 12480

    Actually, you should only get such email if you try to access wp-admin or wp-login.php without security keyword (if direct access to wp-admin is disabled from HMWP backend and is available only like /wp-login.php?hide_my_wp=1234)

    If you are getting such email every time you login to backend successfully, then yes there is issue. And did you disable “spy notify” option?

Viewing 15 posts - 8,551 through 8,565 (of 9,718 total)