Forum Replies Created

Viewing 15 posts - 856 through 870 (of 9,718 total)
1 2 3 … 57 58 59 … 646 647 648
  • Author
    Posts
  • December 26, 2019 at 5:58 am in reply to: Image broken/not appearing inside admin dashboard #28839
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    December 25, 2019 at 11:49 am in reply to: installation problem #28835
    Suman M.
    Post count: 12480

    The plugins and theme names are already renamed in the site’s page source. If you can send us the screenshots of where you are seeing it then we can help you with it. Thanks!

    December 25, 2019 at 11:39 am in reply to: Purchase Code problem #28833
    Suman M.
    Post count: 12480

    Hi, thanks for contacting us. First of all we’ll look into the license issue and after that we can look into other issues. I’ll get back to you on this.

    December 24, 2019 at 12:33 pm in reply to: Image broken/not appearing inside admin dashboard #28824
    Suman M.
    Post count: 12480

    I couldn’t see that error. But the original path https://master.tiqket.co/wp-includes/js/tinymce/plugins/tiqket/plugin.min.js is also returning error!
    I checked the visual editor and is working fine. Do you see any issues (anything not working) because of the above mentioned error message?

    December 24, 2019 at 9:32 am in reply to: 404 error on admin page #28822
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    December 24, 2019 at 9:19 am in reply to: IP: Unknow #28820
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    December 24, 2019 at 4:24 am in reply to: 404 error on admin page #28815
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    December 23, 2019 at 10:40 pm in reply to: Image broken/not appearing inside admin dashboard #28813
    Suman M.
    Post count: 12480

    Hi, please do these:

    – disable “Directory List” option in Hiding tab
    – disable “Hide PHP Files” option in Hiding tab
    – empty out “Ajax URL” field in Permalinks tab
    – empty out “API Base” and “API Query” fields
    – if it’s still the issue then try disabling IDS option in Protection tab

    If you are still having the issue then please let us know your site’s backend login details as private reply so that we can look into it further. Thanks!

    • This reply was modified 5 years, 6 months ago by Suman M..
    December 23, 2019 at 10:33 pm in reply to: Hide html header #28810
    Suman M.
    Post count: 12480

    Hi, default WP paths should have been renamed automatically if you have set to rename the paths (Permalinks tab). You can remove any text or URL in the site’s page source using Replace option. But it’s not recommended to rename CSS class names and script variables as it might break the site.

    More info regarding replacement here – https://codecanyon.net/item/hide-my-wp-amazing-security-plugin-for-wordpress/4177158/faqs/20827

    December 23, 2019 at 10:26 pm in reply to: 404 error on admin page #28809
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    December 23, 2019 at 1:37 pm in reply to: 404 error on admin page #28804
    Suman M.
    Post count: 12480

    I activated HMWP plugin in your site but I’m now locked out of backend access. It seems like you had renamed wp-admin path name previously and you didn’t complete it? Please let us know your site’s FTP details so that we can fix it. Thanks!

    December 23, 2019 at 9:45 am in reply to: Image broken/not appearing inside admin dashboard #28794
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    December 23, 2019 at 9:43 am in reply to: 404 error on admin page #28793
    Suman M.
    Post count: 12480

    Hi, thanks for contacting us. I could login to your site’s backend using given credentials, but it seems like you have removed HMWP plugin there.
    Can you please let us know your HMWP purchase code so that we can setup the plugin for you.

    December 23, 2019 at 9:26 am in reply to: _auto.js? errors in console #28792
    Suman M.
    Post count: 12480

    Hi, if you are having this issue then please disable Auto Configuration option. It’s under Permalinks tab in version 6.0.1
    Thanks!

    December 23, 2019 at 9:03 am in reply to: Image broken/not appearing inside admin dashboard #28785
    Suman M.
    Post count: 12480

    Hi, thanks for contacting us. I’ve merged all your tickets into one so that it is easier to track and everything is under one single ticket.

    Can you please generate debug report from HMWP start tab and post it here (as private reply). If you are using Apache server, post here your site’s .htaccess content.

    Please note that it is not for hiding WP paths from the WP backend, it is only for the frontend (logged out state).

  • Author
    Posts
Viewing 15 posts - 856 through 870 (of 9,718 total)
1 2 3 … 57 58 59 … 646 647 648