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Viewing 15 posts - 1,171 through 1,185 (of 9,718 total)
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  • October 9, 2019 at 3:47 am in reply to: Emails not sending anymore #27905
    Suman M.
    Post count: 12480

    Adding SMTP mail server and updating theme shall not cause the issue. I could login to your site’s backend without any issue. I logged out and then logged in again successfully. Can you please check again? If issue then try clearing browser cache or try using another browser. Let us know!

    October 9, 2019 at 3:40 am in reply to: Problem with wp-admin rename after migration #27904
    Suman M.
    Post count: 12480

    Hi, I reset the previous HMWP settings and configured it again in your site. It seems to be working fine, but when I rename wp-admin path name to ‘dashboard’ (in Permalinks & URLs tab), it switches back to wp-admin automatically (https://www.screencast.com/t/ivPLHtuxXU)
    It seems like some conflict with the other plugins or theme. Is it okay if we check disabling other plugins and switching to WP default theme? Let us know. Thanks!

    October 9, 2019 at 3:17 am in reply to: Blocked Countries Code #27903
    Suman M.
    Post count: 12480

    Have you been saying the same thing for years that is not available for translation
    >> We understand your concern but we don’t see needo of language translation for this plugin as a must have as this is not front-facing plugin.
    This is already in out ToDo list but has a very less priority as of now.

    How can I try to navigation for another country to make tests?
    >> You just need to google for keywords like “browse with ip address from another country” and you’ll get the answers.
    >> We can help you check it. Please let us know your site’s wp-admin login details (as private reply)

    October 9, 2019 at 3:11 am in reply to: Unable to Configure Plugin Completely with a Elementor powered site, #27902
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    October 9, 2019 at 3:09 am in reply to: Unable to Configure Plugin Completely with a Elementor powered site, #27901
    Suman M.
    Post count: 12480

    Hi, sorry for the late reply on this, but the issue has been resolved and the plugin is working fine in your site. After entering the purchase code in HMWP settings tab and then updating the plugin, resolved the issue. Please check and let us know. Thanks!

    October 9, 2019 at 2:58 am in reply to: HELP!!! Can't Find Log In Page #27900
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    October 7, 2019 at 7:27 am in reply to: hide plugins and source indicators #27883
    Suman M.
    Post count: 12480

    No, you don’t need separate license to test HMWP in development or staging site. But make sure that you completely deactivate/remove HMWP plugin in test site after you have moved to live site.

    October 7, 2019 at 7:25 am in reply to: Unable to Configure Plugin Completely with a Elementor powered site, #27882
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    October 7, 2019 at 7:15 am in reply to: Emails not sending anymore #27881
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    October 5, 2019 at 11:02 pm in reply to: Emails not sending anymore #27870
    Suman M.
    Post count: 12480

    I’ve found some other issue. When logged in and HMWP active, the site doesn’t work (404 error). I’ve now disabled HMWP plugin by directly renaming it in plugins directory (via FTP). I’ll check this issue further and let you know.

    Can you please also let us know your HMWP purchase code (as private reply)? Thanks!

    • This reply was modified 5 years, 9 months ago by Suman M..
    October 5, 2019 at 10:51 pm in reply to: Emails not sending anymore #27869
    Suman M.
    Post count: 12480

    It’s .htaccess file issue and is resolved now. The site is working fine now and HMWP also activated. Can you please enter your HMWP purchase code in HMWP Start tab? Let us know if any issue.

    October 5, 2019 at 10:38 pm in reply to: hide plugins and source indicators #27868
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    October 5, 2019 at 10:31 pm in reply to: Can not login #27867
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    October 5, 2019 at 10:03 pm in reply to: HELP!!! Can't Find Log In Page #27866
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    October 5, 2019 at 9:46 pm in reply to: Urls redirected to my site can identify my theme #27865
    Suman M.
    Post count: 12480

    Yes, that would be nice if you can contact WCFM support regarding this, and check if they have hardcoded the uploads path somewhere in the plugin. Please explain them the exact issue. Thanks!

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Viewing 15 posts - 1,171 through 1,185 (of 9,718 total)
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