Suman M.

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June 30, 2020 at 1:51 pm in reply to: I lost my reset link #31215

Suman M.
Post count: 12478

Did you rename wp-admin path name in HMWP settings? Please let us know your site’s backend login details and FTP credentials so that we can configure HMWP plugin in your site. Also post here your HMWP purchase code. Thanks!

June 30, 2020 at 12:57 pm in reply to: Server Migration shared ssl url image link issue #31213

Suman M.
Post count: 12478

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June 30, 2020 at 12:41 pm in reply to: Issues with the theme, whatcms and wappalyzer #31212

Suman M.
Post count: 12478

Hi, apologies for the inconvenience caused. We’ll help you configure the plugin in your site. If it still doesn’t work then we’ll be happy to make the refund. Please, do let us know your site’s backend login details as private reply.

Thanks & Regards!

June 30, 2020 at 12:22 pm in reply to: Buddypress Photo Upload Problem #31211

Suman M.
Post count: 12478

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June 30, 2020 at 3:41 am in reply to: I want a refund as the plugin is not working for me #31203

Suman M.
Post count: 12478

Hi, yes, I’m the one who replied to your email. But you’ll need to apply for the refund via your Envato Panel (from where you purchased the plugin). Also mention there the reason for the refund. Thanks!

June 30, 2020 at 3:32 am in reply to: 404 page not working #31202

Suman M.
Post count: 12478

Hi, thanks for contacting us. I tried to visit the unavailable page and I got the custom 404 error page – https://www.screencast.com/t/odmcMbwjgW4w

So it is working? Or the issue is in some specific case? Let us know with the steps.

June 29, 2020 at 5:01 pm in reply to: Buddypress Photo Upload Problem #31197

Suman M.
Post count: 12478

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June 29, 2020 at 12:53 pm in reply to: Nginx website loses style #31187

Suman M.
Post count: 12478

We’ve approved the refund.

June 29, 2020 at 12:26 pm in reply to: I lost my reset link #31185

Suman M.
Post count: 12478

Hi, thanks for reaching out to us. We’ll help you resolve the issue in your site. I didn’t get what you mean by reset code?
I checked your site and is working fine, but seems like HMWP plugin is disabled there now.

What happens if you activate HMWP plugin and apply “medium privacy” setting scheme? Also, generate debug report from HMWP Start tab and post it here as private reply.

June 29, 2020 at 5:06 am in reply to: Users unable to reset password #31181

Suman M.
Post count: 12478

I created a user “wpwave” with user role customer. I could re-generate the issue that you mentioned above. I emptied out “AJAX URL” field in Permalinks tab and could reset the password. Can you please check?

June 29, 2020 at 4:38 am in reply to: Nginx website loses style #31180

Suman M.
Post count: 12478

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June 29, 2020 at 4:34 am in reply to: Buddypress Photo Upload Problem #31179

Suman M.
Post count: 12478

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June 28, 2020 at 6:39 pm in reply to: Users unable to reset password #31178

Suman M.
Post count: 12478

Hi, thanks for contacting us. We’ll check it and get back to you.

June 26, 2020 at 5:44 pm in reply to: Buddypress Photo Upload Problem #31166

Suman M.
Post count: 12478

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June 26, 2020 at 5:15 pm in reply to: Getting 404 page not found error #31165

Suman M.
Post count: 12478

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