Suman M.

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September 29, 2019 at 7:23 pm in reply to: My site still detected as using wordpress #27752

Suman M.
Post count: 12480

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September 29, 2019 at 5:47 pm in reply to: hide plugins and source indicators #27750
Suman M.
Post count: 12480
I have applied settings in HMWP. Please enter HMWP purchase code in Start tab. And check if wordpress is being detected with builtwith.com now or not. We recommend you to check after some hours as builtwith might have cached the previous result. Let us know!
- This reply was modified 5 years, 9 months ago by Suman M..
September 28, 2019 at 8:31 am in reply to: What settings can generate an http error in image upload frontend? #27748

Suman M.
Post count: 12480

Please let us know your site’s backend login credentials and also let us know where (page URL) we can check the upload issue as mentioned above. Thanks!

September 27, 2019 at 5:00 am in reply to: 404 Errors and BBpress Conflict #27740

Suman M.
Post count: 12480

Hi, I’ll need entire Nginx content, not just HMWP rules, so that I can check if rules are correctly being added there or not.

Can I deactivate the plugin without losing all the settings when reactivated?
>> You can click on “undo previous settings” button to get back your last settings. Also, it’s recommended to backup your settings using “export current settings” button in Start Tab and saving it in a text file.

September 27, 2019 at 5:00 am in reply to: elementor login form I am redirected to the hide my wp login page #27741

Suman M.
Post count: 12480

Alright! Do let us know if any further issue. Thanks!

September 27, 2019 at 4:57 am in reply to: Password process error caused by HMWP #27739

Suman M.
Post count: 12480

Hi, no need to create separate ticket. Thanks!

September 27, 2019 at 4:55 am in reply to: hide plugins and source indicators #27738

Suman M.
Post count: 12480

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September 27, 2019 at 4:42 am in reply to: Problem to hide my site theme #27737

Suman M.
Post count: 12480

Hi, can you please check now? I have enabled Rename Plugins option in Permalinks & urls tab and added some replacements under replace tools tab.

September 27, 2019 at 4:26 am in reply to: What settings can generate an http error in image upload frontend? #27736

Suman M.
Post count: 12480

Hi, can you please do these:

– empty out “ajax url” field in HMWP Permalinks & URLs tab
– empty out API Base and API Query fields in Permalinks & URLs tab
– if still the issue then try disabling IDS option in IDS Firewall tab

If it still doesn’t work then please let us know your site’s backend login credentials and also let us know where (page URL) we can check the upload issue. Thanks!

September 26, 2019 at 9:20 pm in reply to: Password process error caused by HMWP #27733
Suman M.
Post count: 12480
I checked the wplms theme but it looks fine and no issue there. I still don’t know from where hide_my_wp=5 is coming from. I’ve assigned this issue to our Dev team so that they can look further into it. I’ll get back to you. Thanks!
- This reply was modified 5 years, 9 months ago by Suman M..
September 26, 2019 at 5:37 pm in reply to: 404 Errors and BBpress Conflict #27728

Suman M.
Post count: 12480

If you deactivate HMWP plugin then 404 errors are gone, right? Please post here your site’s Nginx config content (after HMWP rules are added to it). Thanks!

September 26, 2019 at 7:04 am in reply to: Password process error caused by HMWP #27723

Suman M.
Post count: 12480

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September 26, 2019 at 6:58 am in reply to: Problem to hide my site theme #27722

Suman M.
Post count: 12480

HI, I could login with given credentials, but when I access /wp-admin in your site it gives 404 error (may be it doesn’t have admin privileges). Please check.
And in the screenshot above, which website it is? Thanks!

September 26, 2019 at 6:52 am in reply to: My site still detected as using wordpress #27721

Suman M.
Post count: 12480

Hi, can you please let us know which detector you are testing with? Thanks!

September 26, 2019 at 6:44 am in reply to: 404 Errors and BBpress Conflict #27720

Suman M.
Post count: 12480

Hi, if it’s Nginx server then you’ll need to manually add HMWP rules in your site’s nginx config file, and restart Nginx. Please check this video tutorial – https://support.wpwave.com/videos/setup-hmwp-on-nginx-webserver
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