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Viewing 15 posts - 136 through 150 (of 9,718 total)
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  • June 23, 2020 at 8:22 am in reply to: New Wapplyzer update now reveals WP #31112
    Suman M.
    Post count: 12478

    I could access your site now. I have assigned the issue related to WP detection via wappalyzer to our dev team. It might take some time. I’ll get back to you on this. Thanks!

    June 23, 2020 at 8:20 am in reply to: Nginx website loses style #31111
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    June 23, 2020 at 8:05 am in reply to: display is somethins wrong #31110
    Suman M.
    Post count: 12478

    Hi, thanks for contacting us. I could see that you are using Nginx webserver. Hence, you’ll need to manually add HMWP rules in Nginx config file and restart Nginx. Please go through this documentation (there is also a video tutorial) – https://support.wpwave.com/documentation/hide-my-wp/installation-and-upgrade/nginx-configuration-nginx-server

    June 23, 2020 at 5:16 am in reply to: Buddypress Photo Upload Problem #31108
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    June 23, 2020 at 4:35 am in reply to: Not available for sub-directory multisite #31107
    Suman M.
    Post count: 12478

    Hi, thanks for contacting us. Yes, you cannot rename wp-admin path name in case of wp-directory multisite setup. You can rename wp-admin only in WP single site setup and subdomain multisite setup.

    June 23, 2020 at 4:22 am in reply to: URGENT Help…..Site not working correctly #31106
    Suman M.
    Post count: 12478

    Hi, as per our conversation it seems like the issue because of Kinsta CDN + WP Rocket + HMWP working together. All these are complex plugins/setup. Please check with “Kinsta CDN + WP Rocket (no HMWP”) and then check with “Kinsta CDN + HMWP (no WP Rocket)” to have an idea of what causes the issue. Thanks & Regards!

    June 22, 2020 at 6:06 pm in reply to: New Wapplyzer update now reveals WP #31100
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    June 22, 2020 at 5:53 pm in reply to: New Wapplyzer update now reveals WP #31099
    Suman M.
    Post count: 12478

    Yes, but this will take some time as I’ll need to ask our dev team to look further into this issue. Thanks!

    June 22, 2020 at 5:43 pm in reply to: Nginx website loses style #31098
    Suman M.
    Post count: 12478
    This reply has been marked as private.
    June 22, 2020 at 5:13 am in reply to: Nginx website loses style #31069
    Suman M.
    Post count: 12478

    I didn’t see your latest message in time
    >> Didn’t you receive an email after I replied to this ticket? Please enable/check the option “Notify me of follow-up replies via email” – https://www.screencast.com/t/0igaOHucbT

    I provide a login method for the back-end of the website. Can you guarantee the safety of the website?
    >> Yes, obviously. If you feel like not sharing the credentials here then you might send us the details to @wpwave.com">support@wpwave.com

    Regards!

    June 22, 2020 at 5:06 am in reply to: Help with Settings #31068
    Suman M.
    Post count: 12478

    Full hide option might create conflict in presence of some complex plugins. In such case it’s recommended to disable full hide option.

    Do you recommend using the Minify HTML and Style options from W3 Total Cache or the minify from HMW plugin
    >> You can use W3 Total Cache’s Minify HTML option, but then you’ll need to disable it in HMWP.

    June 22, 2020 at 5:03 am in reply to: New Wapplyzer update now reveals WP #31067
    Suman M.
    Post count: 12478

    So I’ve confirmed that the reason why those assets appear with the full path is because of the LScache plugin which optimises CSS etc… without breaking site layout.
    >> LScache plugin includes the full WP path while optimizing css and hence /wp-content path visible.

    So if I disable CSS minification via the LSCache plugin, I can see that the wp-content folder in the page source is removed however wappalyzer still detects WP so I don’t think it was that that was causing it.
    >> Obviously /wp-content path visibility might lead to WP detection. It could also be that there is some other thing that makes wappalyzer detect WP. These detectors keep on updating their algorithm. So we might need to check further. Also it could be that wappalyzer has cached the previous results. So you may check after a day or so.

    June 22, 2020 at 4:54 am in reply to: Buddypress Photo Upload Problem #31065
    Suman M.
    Post count: 12478

    Hi, I have moved your query related to Woocommerce Frontend Manager here so that it’s easy to track things in one ticket.

    Can you please let us know your site’s backend login details (as private reply) so that we can look into the issue further.
    Also let us know the steps to re-generate the issue related to
    (1) Buddypress photo upload and
    (2) Woocommerce Frontend Manager photo upload

    June 22, 2020 at 4:38 am in reply to: HMWP breaks my website #31063
    Suman M.
    Post count: 12478

    Yes, I can login now. I could see that you are using Nginx webserver. So, you’ll need to manually add HMWP rules in your site’s nginx config file and restart Nginx. Please follow the steps as mentioned here – https://support.wpwave.com/documentation/hide-my-wp/installation-and-upgrade/nginx-configuration-nginx-server (there is also a video tutorial).

    June 21, 2020 at 5:39 pm in reply to: Replace Mode settings #31055
    Suman M.
    Post count: 12478

    I have changed some settings in HMWP in your site. As it’s Nginx server I have currently disabled HMWP plugin. Please activate it, goto Settings and click on Nginx configuration button. Then add HMWP rules in nginx config file and restart Nginx.
    Let us know!

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Viewing 15 posts - 136 through 150 (of 9,718 total)
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