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Viewing 15 posts - 1,486 through 1,500 (of 9,718 total)
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  • in reply to: Javascript error #27025
    Suman M.
    Post count: 12480

    Hi, can you please let us know your site’s wp-admin login details as private reply so that we can look into the issue?
    Also let us know the page url where we can check the above mentioned javascript error.
    Thanks!

    in reply to: WP Job Manager Upload #27024
    Suman M.
    Post count: 12480

    Hi, thanks for the steps. I’ve checked it and it seems like WP Job Manager plugin references to default WP upload path in case of image preview and hence the issue.
    But we’ll need to check further to know what exactly is causing the issue. I’ve assigned this issue to Dev team, and I hope that this will be fixed in the upcoming versions of the plugin.

    As of now, you’ll need to empty out “New uploads path” and “New wp-content path” options.

    in reply to: W-Admin issues #27023
    Suman M.
    Post count: 12480

    Okay, please apply for the refund via your Envato Panel.

    in reply to: WORST PLUGIN EXPERIENCE EVER. SITE DOWN, NOTHING HELPS. #27022
    Suman M.
    Post count: 12480

    You have HMWP renamed, restored wp-config and htaccess restored. This means that you have completely disabled HMWP plugin and the login issue shall not be related to HMWP. Why is that you only blame this plugin, as the reason could be anything else literally? I could understand your frustration about not being able to login but as I said it might not be related to this plugin.
    Please provide us with your site’s FTP credentials so that we can check it for you. Thanks!

    in reply to: Page not found #27011
    Suman M.
    Post count: 12480

    I could not access the login page! Did you rename login paths in HMWP settings? Please rename hide_my_wp plugin folder name in /wp-content/plugins/ directory and then login to the backend normally. After logging in, rename back hide_my_wp plugin folder. You can then re-configure the plugin.

    Suman M.
    Post count: 12480

    After activating it back, click on “undo previous settings” button in HMWP start tab. To be in safe side, before deactivating plugin, click on “export current settings” button in start tab and save the settings in a text file, which you can use later to import the settings.

    in reply to: WP Job Manager Upload #27009
    Suman M.
    Post count: 12480

    Hi, can you please let us know the steps (with URLs) to replicate the issue above so that we can check the issue? Also let us know the login credentials. Thanks!

    in reply to: W-Admin issues #27007
    Suman M.
    Post count: 12480

    Hi, I’m not sure what exactly are the issues? May be you could let us know so that we could resolve. When I last time configured the plugin in your site, everything seemed to be working fine.

    in reply to: WORST PLUGIN EXPERIENCE EVER. SITE DOWN, NOTHING HELPS. #27006
    Suman M.
    Post count: 12480

    I could login with the given credentials, but when I try to access wp-admin I get this error – https://www.screencast.com/t/eCvAFzqn

    Also, I checked your site’s source and it seems like HMWP is not activated? You could have login issue related to HMWP plugin if you have rename wp-admin path name using HMWP and then deactivated HMWP plugin. Did you do that? If not then rename “hide_my_wp” plugin folder in /wp-content/plugins/ directory which shall disable HMWP plugin completely. Then try logging into the site.

    Let us know!

    in reply to: W-Admin issues #26999
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    Suman M.
    Post count: 12480

    Hi, I have added some replacements under Replace tools tab (Replace in html) to rename occurrences of word olympus and elementor in stylesheet ids. But word elementor is also being used as css class names and it’s not recommended to replace css class names as it might break the site.

    Also added some replacements under ‘Replace urls’ to replace word elementor in URLs. Please check.

    in reply to: W-Admin issues #26993
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    in reply to: Hide My WP breaks the new Elementor update #26985
    Suman M.
    Post count: 12480

    Regarding Elementor, please empty out these fields in HMWP Permalinks & URLs tab:
    – API Base
    – API Query
    – Page Query
    – Post Query

    in reply to: Page not found #26984
    Suman M.
    Post count: 12480

    Hi, sorry for the delay on this. Did you also rename wp-admin path name? If so you might have missed some step during the rename.
    Please let us know your site’s wp-admin login details and FTP details as private reply so that we can configure the plugin for you.
    Thanks!

    in reply to: W-Admin issues #26983
    Suman M.
    Post count: 12480
    This reply has been marked as private.
Viewing 15 posts - 1,486 through 1,500 (of 9,718 total)