Forum Replies Created

Viewing 15 posts - 271 through 285 (of 9,718 total)
1 2 3 … 18 19 20 … 646 647 648
  • Author
    Posts
  • May 20, 2020 at 2:11 pm in reply to: Font ressource -> 404 error #30676
    Suman M.
    Post count: 12480

    Yes, I can now see the font url error. I’m having difficulty to check further as the plugin names have been renamed. Can you please let us know your site’s backend login details (as private reply) so that we can look into the issue? Thanks!

    May 20, 2020 at 2:06 pm in reply to: Site cannot be reached #30675
    Suman M.
    Post count: 12480

    Hi, thanks for contacting us. Did you also rename wp-admin path name in HMWP settings?
    Please let us know your site’s backend login details and FTP details (as private reply) so that we can fix the issue in your site and configure HMWP plugin. Also let us know HMWP purchase code.

    Regards!

    May 20, 2020 at 5:11 am in reply to: HELP – Logged in state #30671
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    May 19, 2020 at 2:43 pm in reply to: Font ressource -> 404 error #30667
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    May 19, 2020 at 2:22 pm in reply to: Custom AJAX dev not working #30666
    Suman M.
    Post count: 12480

    Hi, thanks for contacting us. Please do these:
    – empty out “Ajax URL”, “API Base” and “API Query” fields in HMWP Permalinks tab

    Clear cache if you have any cache plugins. Let us know if it’s still the issue.

    May 19, 2020 at 2:03 pm in reply to: Not working with quic.cloud #30664
    Suman M.
    Post count: 12480

    No, we have not. This is the first complaint we have received regarding this.

    May 19, 2020 at 2:02 pm in reply to: HELP – Logged in state #30663
    Suman M.
    Post count: 12480

    No. I checked it as logged in user (root-HMWP). Please send me the Editor login credentials so that we can check. Thanks!

    May 19, 2020 at 11:31 am in reply to: Not working with quic.cloud #30660
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    May 19, 2020 at 8:57 am in reply to: New site on subdomain also being hidden #30659
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    May 19, 2020 at 8:49 am in reply to: HELP – Logged in state #30658
    Suman M.
    Post count: 12480

    Hi, thanks for contacting us. I checked the site’s page source and couldn’t see the occurrence of theme name “Impreza” – https://www.screencast.com/t/6Fv69pr4

    Can you please let us know where exactly the theme name is being displayed?

    Regards!

    May 19, 2020 at 8:08 am in reply to: Font ressource -> 404 error #30649
    Suman M.
    Post count: 12480

    Hi, thanks for contacting us. Can you please generate debug report from HMWP start tab and post it here (as private reply)? Also, in which page can we see this font issue?

    Regards!

    May 19, 2020 at 8:04 am in reply to: Not working with quic.cloud #30648
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    May 18, 2020 at 3:54 pm in reply to: New site on subdomain also being hidden #30638
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    May 18, 2020 at 12:57 pm in reply to: Plugin does not hide my wordpress and my bug site #30632
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    May 18, 2020 at 12:18 pm in reply to: Site destroyed after activating Hide WP #30630
    Suman M.
    Post count: 12480

    Hi, I could not make HMWP work fully in your site (as the site is in a subfolder while WP’s index and htaccess is in the root).
    I’ll need to take the help of our dev team and this will take few days time. Hope you are okay with it. Let me know.

    Thanks & Regards!

  • Author
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Viewing 15 posts - 271 through 285 (of 9,718 total)
1 2 3 … 18 19 20 … 646 647 648