Suman M.

[Suman M.]

There seems to be some issue related to Trust Network. I’ve disabled it for now and please keep it disabled. Our dev team is already looking into this, and we hope to come up with the solution in upcoming versions. Thanks!

[Suman M.]

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[Suman M.]

Hi, updating the plugin shall not remove your previous settings. ANyways, we’ll help you configure the plugin.

when I visit myurl/wp-admin I’m redirected to ‘hidden’ login page!!
>> This could happen if you have rename wp-admin path name previously. You’ll need to remove the line of code that you added in wp-config.php.

[Suman M.]

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[Suman M.]

I checked the site’s page source and could see the occurrences of /wp-load.php – https://www.screencast.com/t/rlLY4QgDpNO
For what purpose is this? Can you get rid of it? Let us know.

[Suman M.]

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[Suman M.]

Hi, are you still blocked?

[Suman M.]

I have moved you to separate ticket as you have posted your site details in someone else’s ticket. Let’s connect here – https://support.wpwave.com/forums/topic/hmwp-blocked-me

I’m closing this ticket. Thanks!

• This reply was modified 5 years, 7 months ago by Suman M..

[Suman M.]

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[Suman M.]

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[Suman M.]

Hi, thanks for contacting us. First of all, please get rid of default WP posts and pages – https://www.screencast.com/t/O5t3UbGlAc5

In the site’s page source I see the occurrences of wp-admin, so you’ll need to rename wp-admin path name from Permalinks tab – https://support.wpwave.com/videos/change-wp-admin-to-myadmin

Also, I have added some replacements in replace tab.

Note: you’ll need to check the site and it’s source in logged out state

[Suman M.]

Hi, this is already in our To Do list and our dev team is looking into it. However we cannot promise the date as of now. Hiding such plugins and themes is a continuous process and we (and other such plugin) need to keep updating our algorithm. We hop to come up with the solution soon.
Thanks for your understanding!

[Suman M.]

Alright, do let us know if any further issue. Have a nice weekend!

[Suman M.]

I have now disabled Trust Network option in HMWP. Can you please check if your still blocked? Try clearing the browser cache or try using another browser please. Let us know!

[Suman M.]

Hi, there’s already another open ticket regarding this. Let’s connect there – https://support.wpwave.com/forums/topic/hmwp-blocked-me
Thanks!

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