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Viewing 15 posts - 1,651 through 1,665 (of 9,718 total)
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  • in reply to: Site Doesn't Load with WP Rocket Enabled #26546
    Suman M.
    Post count: 12480

    Hi, if you are using WP Rocket, then we recommend you to enable “combine css files” and “combine js files” options, and disable “Optimize CSS delivery” and “Load JavaScript deferred” options. Also, clear the cache after applying HMWP settings. Do let us know!

    in reply to: Layout issues – quick fix doc doesn't help #26540
    Suman M.
    Post count: 12480

    Hi, yes, but for it to be compatible with HMWP that needs to be disabled. Most of the cases we have found that it conflicts with HMWP. You can try enabling it and see if the site breaks or not. Hopefully, in the upcoming versions we’ll find the workaround for this.

    And regarding image upload issue with WP job manager plugin, please do these:
    – set “trusted user roles” for the users in HMWP General Settings tab
    – disable “Anti Spam” option in HMWP General settings tab
    – disable “Directory List” option in General settings tab
    – disable “Hide PHP Files” option in General settings tab
    – empty out “Ajax URL” field in Permalinks & URLs tab

    – if above doesn’t fix the issue then try disabling IDS option in IDS Firewall tab.

    Let us know!

    in reply to: Layout issues – quick fix doc doesn't help #26538
    Suman M.
    Post count: 12480

    Hi, I have made the changes in WP Rocket settings. Please check my previous comment for what’s updated there.

    Suman M.
    Post count: 12480

    Hi, I’ve created an account and see that I have access to thewebgineers.com there. But I’m new to flywheel, so can you please let me know how I can get access to site’s Nginx config there and update it?

    in reply to: Layout issues – quick fix doc doesn't help #26534
    Suman M.
    Post count: 12480

    Hi, I applied “Medium privacy more compatibility” settings scheme and it seems to be working fine. Can you please check and let us know?

    Note: If you are using WP Rocket, then it’s recommended to disable “Optimize CSS delivery” and “Load JavaScript deferred” options.

    in reply to: My issue still isn't reolved #26533
    Suman M.
    Post count: 12480

    Hi, apologies for the inconvenience caused. The delay is because of weekend. The issue like this is usually related to .htaccess file and we’ll help you resolve the issue.

    Please let us know your site’s wp-admin login details and FTP details as private reply so that we can setup the plugin for you.

    We have tutorials and documentation here:
    https://support.wpwave.com/videos
    https://support.wpwave.com/documentation/hide-my-wp

    Suman M.
    Post count: 12480

    Hi, it shall work with web server with FCGId. Can you please let us know what exactly is the issue your are having with HMWP plugin? And is the issue only when HMWP is active?
    Also, generate debug report from HMWP start tab and post it here as private reply. Thanks!

    in reply to: Anyway to remove ID #26531
    Suman M.
    Post count: 12480

    Hi, the plugin is for frontend only. It will not hide the WP paths from backend (wp-admin).

    in reply to: I Need Help Installing #26530
    Suman M.
    Post count: 12480

    Hi, we’ll help you resolve the issue and setup the plugin for you. For installation service you can make payment here – http://support.wpwave.com/product/installation-service

    Note: If the plugin doesn’t work then you are eligible for the full refund.

    Thanks!

    Suman M.
    Post count: 12480

    Hi, the above login credentials don’t seem to be working anymore?

    in reply to: Instagram Feed Plugin stop feed new posts #26522
    Suman M.
    Post count: 12480

    Hi, please do these:

    – disable “Directory List” option in General settings tab
    – disable “Hide PHP Files” option in General settings tab
    – empty out “Ajax URL” field in Permalinks & URLs tab
    – if above doesn’t fix the issue then try disabling IDS option in IDS Firewall tab

    Let us know!

    Suman M.
    Post count: 12480

    Hi, the best way to check is by disabling/deactivating HMWP plugin. If you are not able to login to site’s backend then you can rename “hide_my_wp” plugin folder to something else in /wp-content/plugins/ directory (using FTP or hosting ControlPanel).
    If the issue still persists after renaming HMWP plugin folder then the issue is not related to HMWP.

    Also, can you please let us know your site’s url?

    in reply to: CMS Detector still continues to detect WordPress #26520
    Suman M.
    Post count: 12480

    Hi, can you please let us know which detector? Also, generate debug report from HMWP start tab and post it here as private reply.

    in reply to: Image Upload Iusses #26519
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    in reply to: Image Upload Iusses #26509
    Suman M.
    Post count: 12480
    This reply has been marked as private.
Viewing 15 posts - 1,651 through 1,665 (of 9,718 total)