Suman M.

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June 6, 2019 at 4:26 am in reply to: CRON Problem! #26508

Suman M.
Post count: 12480

Hi, we’ll check what’s the issue with check_plugin_updates-hide-my-wp, and will fix it in the upcoming versions.

June 5, 2019 at 5:36 am in reply to: Scheduled events fail upon installation #26501

Suman M.
Post count: 12480

Do let us know if any issue. Thanks!

June 5, 2019 at 5:32 am in reply to: Scheduled events fail upon installation #26499

Suman M.
Post count: 12480

Hi, pp_important_messages3 is used by HMWP plugin. We’ll check why it is throwing error. But it shall not affect any functionality of the plugin and the site.

June 5, 2019 at 5:29 am in reply to: Image Upload Iusses #26498

Suman M.
Post count: 12480

Yes, please send so that we can check. Thanks!

June 5, 2019 at 5:27 am in reply to: You are using Hide My WP plugin with either empty or invalid Purchase code. #26497

Suman M.
Post count: 12480

Hi, I have already assigned this ticket to concerned department. We shall get back to you soon. Thanks for your patience.

June 5, 2019 at 5:15 am in reply to: CRON Problem! #26496

Suman M.
Post count: 12480

Hi, I’ve made my previous reply public now. Can you please check?

June 5, 2019 at 5:01 am in reply to: WP not hidden #26495

Suman M.
Post count: 12480

This reply has been marked as private.

June 5, 2019 at 4:58 am in reply to: Plugin Causing another issue #26493

Suman M.
Post count: 12480

Hi, can you please check? Clicking on “go to shop” button now redirects to flipkart.com.
I disabled “Clean up body classes” option in Source Code tab.

June 5, 2019 at 4:50 am in reply to: Wappalyzer was able to identify my website is using WordPress #26492

Suman M.
Post count: 12480

Hi, I tried enabling the options like Auto Configuration, Full Hide, etc. but wordpress is still being detected.
We’ll check further on this and get back to you.

June 4, 2019 at 8:55 am in reply to: You are using Hide My WP plugin with either empty or invalid Purchase code. #26486

Suman M.
Post count: 12480

Hi, can you please let us know your site’s wp-admin login details (as private reply) so that we can look into the issue? Thanks!

June 4, 2019 at 5:29 am in reply to: Hide "hide_my_wp" from source code #26483

Suman M.
Post count: 12480

Hi, please add the replacement like below in “Replace URLs” section under Replace tools tab:

wp-content/plugins/hide_my_wp/js/scripts.js ==> hmwscript.js

For the other URLs too you can add the replacements accordingly (the source in the replacement should be the original path like above).
Let us know if any issue.

June 4, 2019 at 5:24 am in reply to: Wappalyzer was able to identify my website is using WordPress #26482

Suman M.
Post count: 12480

Hi, can you please let us know your site’s wp-admin login details as private reply so that we can look into this for you. Thanks!

June 4, 2019 at 4:50 am in reply to: YOAST not working #26481

Suman M.
Post count: 12480

This reply has been marked as private.

June 3, 2019 at 6:44 am in reply to: Issue processing Ajax form submit with Gravity Forms #26474

Suman M.
Post count: 12480

HMWP IDS detects/blocks malicious requests coming to your site. But you can use security plugin like Wordfence along with HMWP for better security.

June 3, 2019 at 6:40 am in reply to: Bluehost using Nginx Webserver #26473

Suman M.
Post count: 12480

In that case it should simply work with Apache server. Please apply “medium privacy more compatibility” settings scheme from HMWP start tab, and then you can make other changes as per your need.

Tutorial – https://support.wpwave.com/videos/quick-setup-video-tutorial

Let us know if any issue.
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