Suman M.

[Suman M.]

Hi, can you please let us know your site’s backend login details as private reply so that we can look into the issue? I could not access login page using above URL. Thanks!

[Suman M.]

Hi, please do these:

– disable “Anti Spam” option in HMWP Hiding tab
– disable “Directory List” option in Hiding tab
– disable “Hide PHP Files” option in Hiding tab
– empty out “Ajax URL” field in Permalinks tab
– empty out “API Base” and “API Query” fields in Permalinks tab
– if it’s still the issue then try disabling IDS option in Protection tab

Let us know!

[Suman M.]

This reply has been marked as private.

[Suman M.]

This reply has been marked as private.

[Suman M.]

This reply has been marked as private.

[Suman M.]

Hi, thanks for contacting us. Did you also rename wp-admin path name in HMWP settings?
I could login to your site using the given credentials but didn’t activate HMWP there because if you have renamed wp-admin path name previously and there was some issue during that process then I’ll be locked out from backend access.
So, I kindly request you to provide us with your site’s FTP credentials (as private reply) so that we can setup the plugin for you.
Thanks!

[Suman M.]

For issues with short pixel, please do these:

– disable “Anti Spam” option in HMWP Hiding tab
– disable “Directory List” option in Hiding tab
– disable “Hide PHP Files” option in Hiding tab
– empty out “Ajax URL” field in Permalinks tab
– empty out “API Base” and “API Query” fields in Permalinks tab
– if it’s still the issue then try disabling IDS option in Protection tab

Let us know!

[Suman M.]

Hi, I have configured HMWP plugin in your site. Now the theme name and plugin names are hidden/renamed. Also other default WP paths are renamed. Please check your site’s page source. Thanks!

[Suman M.]

Also apply the settings in Permalinks tab as shown in screenshot – https://www.screencast.com/t/h8GPoPwfk
(only apply these settings and leave the settings below as it is). And check if search profile is working or not.
If still being detected as wordpress site then please let us know your site’s backend login details as private reply so that we can look further into it. Thanks!

• This reply was modified 5 years, 5 months ago by Suman M..

[Suman M.]

Okay got it, but because of the way HMWP works, this might not be possible. As you are logged in, when you change language in backend, the frontend will also defaults to that language. But if you open the site in Incognito mode (Chrome) then there is no such issue in frontent when backend language changes.

[Suman M.]

Hi, I could see that you are using older version of HMWP. First of all, please update it to the latest version 6.1. You can download it from your Envato Panel, or else activate the currently installed HMWP in your site and enter Purchase code in Start tab. After this you can auto update it from plugins section of your website backend.
If you are having any issue then please let us know your HMWP purchase code and we’ll look into it. Thanks!

[Suman M.]

No, this is only one time and you need not do it for every wordpress updated. You needed to hard rest HMWP settings because something went wrong during renaming of wp-admin path name.

[Suman M.]

This reply has been marked as private.

[Suman M.]

You should now remove the code (that I sent as attachment) from wp-config.php file. It is to hard reset HMWP plugin. Now you can start configuring HMWP plugin from the scratch, or are you trying to import the HMWP settings? If you have exported settings of HMWP then please send it here as attachment. Thanks!

• This reply was modified 5 years, 5 months ago by Suman M..

[Suman M.]

I checked it and it doesn’t seems like an issue. You are switching language from backend and refreshing the page in frontend in different language.

For example:
This is a page in Spanish – https://madeinbarcelona.com/comer-beber/
Now if you change the language to English in backend and refresh this page in frontend then obviously this page won’t be available (as it’s Spanish page). The English page of this is https://madeinbarcelona.com/en/eating-and-drinking/

Please try switching language from frontend itself.

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