Suman M.

[Suman M.]

1. Yes
2. what emails are you getting? Make sure you disable these options if you don’t want any emails:
– “Send an email to site admin whenever someone visits 404 page” (General settingas tab)
– set “Notify Threshold” to 0 (IDS firewall tab)

[Suman M.]

Hi, these are settings related to InfiniteWP, and it’s better to contact InfiniteWP support regarding it.

[Suman M.]

Hi, I’ve assigned this ticket to Sr. support for further investigation into it. We’ll get back to you soon.

[Suman M.]

I have applied Medium privacy settings and replaced the text added by different plugins.
You can goto start tab and click “Export Current Settings” button and save the settings in text file for future reference.

[Suman M.]

Hi, as of now we can’t confirm that error was due to HMWP plugins as the error shows that the error is from sitepress-multilingual-cms (wpml) plugin.
After re-activating HMWP plugin, you need to click on “undo previous settings” button in HMWP start tab to restore previous settings.
Let us know if the issue still exists when HMWP is active and settings applied.

[Suman M.]

yes, these are the defaults in Exception Fields list.

[Suman M.]

Hi, you need to add requests to Exception Fields list only if the valid requests are blocked by HMWP IDS Firewall. You can check those from Dashboard >> Intrusions

[Suman M.]

Ok, let us know.

[Suman M.]

Hi, I’ve assigned this ticket to Sr. Support to have a further look into it. He shall get back to you soon.

[Suman M.]

Hi, it seems like you tried to change wp-admin path name in HMWP? I tried saving settings and now I can no more access wp-admin section. To fix this I’ll need FTP details to manually update htaccess.

[Suman M.]

This reply has been marked as private.

[Suman M.]

Try adding these 2 lines just above

RewriteCond %{HTTPS} off
RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI} [R,L]

Let us know the result.

[Suman M.]

This reply has been marked as private.

[Suman M.]

Yes, it’s a private post.

Can you please install htaccess editor plugin? Also I would need a member login details to check the things (may be you can create temporary member)

[Suman M.]

If you are using WPEngine, you have to follow these steps – http://codecanyon.net/item/hide-my-wp-no-one-can-know-you-use-wordpress/4177158/faqs/17669

If you’re still having the issue, then please let us know your website’s wp-admin login details and WPE panel login details so that we can look into it.

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