Suman M.

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July 13, 2020 at 4:34 pm in reply to: Ajax search not working when not logged in #31424

Suman M.
Post count: 12480

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July 13, 2020 at 4:27 pm in reply to: Some WordPress backend menu options are blank/not loading after activating #31422

Suman M.
Post count: 12480

You’ll need to have access to apache configuration file, possibly located at
/opt/bitnami/apps/wordpress/conf/httpd-app.conf
/opt/bitnami/apache2/conf/httpd.conf

There you’ll need to change AllowOverride None to AllowOverride All

May be you can ask your hosting provider regarding it?

July 13, 2020 at 3:03 pm in reply to: Some WordPress backend menu options are blank/not loading after activating #31420

Suman M.
Post count: 12480

It’s most probably the .htaccess issue. Bitnami/AWS by default do not enable htaccess. In apache configuration file, you will need to change AllowOverride None to AllowOverride All to use the .htaccess file.

July 13, 2020 at 4:40 am in reply to: hide all my data & source codes from builtwith.com and Wappalyzer #31418

Suman M.
Post count: 12480

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July 13, 2020 at 4:34 am in reply to: Support for WPENGINE #31417

Suman M.
Post count: 12480

All looks fine there. Can you please let us know what exactly is the issue that you are facing? Thanks!

July 12, 2020 at 11:35 am in reply to: Issues with the theme, whatcms and wappalyzer #31409

Suman M.
Post count: 12480

Hi, we’ve refunded it. Please check. Thanks!

July 12, 2020 at 8:08 am in reply to: Child theme changing URLs issue #31406

Suman M.
Post count: 12480

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July 12, 2020 at 7:13 am in reply to: Page source exposing full plugin path #31404

Suman M.
Post count: 12480

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July 10, 2020 at 4:01 pm in reply to: Page source exposing full plugin path #31399

Suman M.
Post count: 12480

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July 10, 2020 at 3:52 pm in reply to: “Clean up other” setting doesn’t save #31398

Suman M.
Post count: 12480

Hi, thanks for contacting us, The clean up features in the cleanup tab are still in experimental mode. Turning on this option in your site is most probably causing the conflict and hence being disabled. We recommend you to leave this option disabled in such case.

Have a nice weekend!

July 10, 2020 at 3:48 pm in reply to: Not compatible with wpdiscuz #31397

Suman M.
Post count: 12480

Thanks a lot 🙂
Have a nice weekend!

July 10, 2020 at 3:47 pm in reply to: ISSUE WITH SSL CERTIFICATE #31396

Suman M.
Post count: 12480

Hi, thanks for reaching out to us. HMWP should not have any issue with SSL certificate. We recommend you to first deactivate HMWP plugin and then activate SSL certificate. If everything is working fine then activate HMWP plugin (apply/change settings if required). Clear the cache if any.
If there is any issue, please deactivate HMWP plugin and contact us so that we can look into it (you can also manually disable plugin by renaming hide_my_wp plugin folder name in /wp-content/plugins/ directory).

Issue#2 is the strange one! Is it that all wordpress dashboard content disappears or only the HMWP settings disappears? Let us know.

Have a nice weekend!

July 10, 2020 at 9:21 am in reply to: Child theme changing URLs issue #31392

Suman M.
Post count: 12480

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July 10, 2020 at 9:16 am in reply to: hide all my data & source codes from builtwith.com and Wappalyzer #31389

Suman M.
Post count: 12480

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July 10, 2020 at 8:54 am in reply to: Child theme changing URLs issue #31385

Suman M.
Post count: 12480

Hi, I’m not able to access your website anymore (yesterday it was working fine). Can you please check and let us know?
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