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Viewing 15 posts - 7,966 through 7,980 (of 9,718 total)
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  • December 28, 2015 at 1:11 pm in reply to: Not working with SSL Certificate #6862
    Suman M.
    Post count: 12480

    Hi, please generate debug report from HMWP start tab and post it here as private reply.

    If it’s Apache server, then please post here the content of your site’s .htaccess file before and after installing an SSL.

    December 28, 2015 at 1:07 pm in reply to: Plugin not compatible with W3 Total Cache #6860
    Suman M.
    Post count: 12480

    Also, generate debug report from HMWP start tab and post it here as private reply.

    December 28, 2015 at 1:05 pm in reply to: Plugin not compatible with W3 Total Cache #6859
    Suman M.
    Post count: 12480

    Hi, to use multiple CDN addresses you’ll need to empty “CDN path” field in HMWP settings and add replacements like below in “replace in HTML” option under replace tools tab:

    domain.com/SKIN/ ==> cdn.domain1.com/SKIN/
    domain.com/STORAGE/ ==> cdn.domain2.com/STORAGE/
    domain.com/LIB/ ==> cdn.domain3.com/LIB/
    domain.com/MODULES/ ==> cdn.domain4.com/MODULES/

    SKIN, STORAGE, LIB, MODULES are the new paths for wp-content/themes, wp-content/uploads, wp-includes, wp-content/plugins respectively. These should be changed base on your current HMWP configuration.

    Total cache should automatically recognize new paths. If still the issue then let us know the path/url that isn’t being recognized.

    December 28, 2015 at 12:57 pm in reply to: Insufficient permissions after changing wp-admin location #6858
    Suman M.
    Post count: 12480

    Hi, first of all, Multisite on Nginx is not officially supported yet. But if you can convert htaccess rules to Nginx you may make it work. And it seems like you have managed to make it work, awesome! We recommend you not to activate the complex settings like renaming wp-admin. We hope to make HMWP fully compatible with Multisite on Nginx in the upcoming versions of the plugin.

    December 28, 2015 at 12:50 pm in reply to: Nginx conf #6857
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    December 27, 2015 at 4:57 am in reply to: Nginx conf #6846
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    December 27, 2015 at 4:45 am in reply to: How can i send private messages? #6845
    Suman M.
    Post count: 12480
    This reply has been marked as private.
    December 27, 2015 at 4:18 am in reply to: YITH WooCommerce Social Login #6842
    Suman M.
    Post count: 12480

    Hi, I was looking into the issue but now it says namus25 is Invalid Username. Can you please check?

    December 25, 2015 at 9:29 am in reply to: plugin doesn't work anymore #6837
    Suman M.
    Post count: 12480

    Hi, I checked the page source of http://www.lisapearlnyc.com and could see default wordpress paths there. Please follow these steps:

    – in HMWP start tab, set ‘Medium Privacy – More Compatibility’ scheme and save the settings
    – in HMWP permalinks & urls tab, set “rename plugins” option to “all plugins” and save the settings

    Note: Assuming that it’s WP single site and Apache server. Your site’s htaccess file should be writeable.

    December 25, 2015 at 8:55 am in reply to: [NGINX1.9.9+FastCGI cache] = HMW issues #6836
    Suman M.
    Post count: 12480

    Hi, for rewrite rules within HMW.conf to work, HMWP plugin must be active. Regarding FastCGI cache not working along with HMWP, we’ll need to look into this further. I’ve assigned this ticket to Sr. support to have a look into HMWP compatibility with FastCGI cache.

    December 25, 2015 at 8:50 am in reply to: can't replace url wp-includes/js/wp-emoji-release.min.js #6835
    Suman M.
    Post count: 12480

    Hi, for this you’ll also need to add the following replacement in “replace in html” option (which I’ve added now):

    \/other\/js\/wp-emoji-release.min.js ==> \/other\/js\/jam-release.min.js

    December 25, 2015 at 8:39 am in reply to: Instruction on how to completely hide Theme information or name in source? #6834
    Suman M.
    Post count: 12480

    Hi, I logged in to backend and clicked on “reset settings to wp” button in HMWP settings page and then applied following settings:

    – in HMWP start tab, set ‘Medium Privacy – More Compatibility’ scheme and save the settings
    – in HMWP permalinks & urls tab, set “rename plugins” option to “all plugins” and save the settings

    Now buddypress profile photo could be uploaded without any issue.

    December 25, 2015 at 5:11 am in reply to: help replace framework files name #6831
    Suman M.
    Post count: 12480

    Yes, that is how the text is replaced in page source. But make sure ‘Whoop’ is not a css class name or script variable.

    December 24, 2015 at 6:35 am in reply to: Site Css broken after installation #6823
    Suman M.
    Post count: 12480

    Hi, for the refund you’ll need to contact Enavto support and could be little hectic process. You may use this copy of license in another website.

    December 24, 2015 at 6:31 am in reply to: Need to change .htaccess file permission when updating plugin? #6822
    Suman M.
    Post count: 12480

    Hi, yes htaccess file should be writable and the current permission 755 is fine (no need to change it to 777)

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Viewing 15 posts - 7,966 through 7,980 (of 9,718 total)
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